Summary
Overview
Work History
Skills
Timeline
Generic

Norris Thomas

Lancaster,PA

Summary

My name is Norris Thomas, and I am a honest, and hardworking person. In every job I have held, I have been recognized for taking the initiative and working diligently, and this has translated across a variety of positions and fields. I am a good listener, able to work in a team or independently, at any pace, and on the floor or as a manager. And I know that I'll be a great asset wherever I'm employed ..

Overview

7
7
years of professional experience

Work History

Caregiver

Devine Home Care
Chicago, IL
08.2023 - 02.2025
  • Provided on and off again care for mother over a ten year-span as she battled through several comorbidities: congestive heart failure, COPD, and several strokes. Moved in full-time in November for hospice care.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Participated in team meetings regarding client progress or concerns raised by family members.

Home Health Aid

ComeFor Care
Lancaster County, PA
03.2023 - 10.2023
  • Responsible for taking care of patients, providing medications, cooking, cleaning, bathing, and caring for their individual needs. Ensured all tasks were completed in a loving, respectful, and efficient manner.

Customer Service

Boscov’s
Lancaster, PA
11.2022 - 05.2023
  • Assisted with returns, working the cashier, running the dressing rooms, and other mundane tasks such as labeling items, restocking and even cleaning. Trained new hires and collaborated with fellow departments.
  • Vacuumed carpets in customer service area weekly.
  • Provided customer service assistance when required.
  • Provided excellent customer service to guests.
  • Provided customer service in a timely manner.
  • Upheld customer service standards throughout each shift.
  • Provided customer service and resolved customer complaints.

Warehouse / Machine Operator / Wholesale Department

Tempstar Staffing - Lancaster
Lancaster, PA
05.2018 - 09.2022
  • Hire of Elwood temp agency, working within various positions and jobs – including assembling plastic parts and fulfilling shipment orders, tagging clothing on assembly line, and working as the Assistant Manager for a wholesale clothing company in Gap, PA.
  • Record production information such as quantities produced and materials used on daily logs.
  • Set up and operate machine tools to produce precision parts and instruments.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Carry out regular safety checks on machinery prior to operation.
  • Comply with company policies regarding quality control procedures.
  • Unload finished products from machines onto conveyors or other transport systems.
  • Maintain records of completed work and production data including volume produced and time required for each task.

Sales Associates

OSL (Walmart)
Lancaster, PA
01.2018 - 03.2018
  • Ensured quality customer service and fulfillment of orders in capacity as a sales associate for third party vendor OSL. Operated the cashier, greeted customers, answers inquiries, handled customer service needs, organize store supplies, and consistently achieved sale goals and customer contracts.

Skills

  • Home health care
  • Management
  • Cash register operation
  • Customer service
  • Emotional support
  • Activity assistance
  • Patient monitoring
  • Client communication
  • Safety awareness
  • Compassionate care
  • At-home care instruction

Timeline

Caregiver

Devine Home Care
08.2023 - 02.2025

Home Health Aid

ComeFor Care
03.2023 - 10.2023

Customer Service

Boscov’s
11.2022 - 05.2023

Warehouse / Machine Operator / Wholesale Department

Tempstar Staffing - Lancaster
05.2018 - 09.2022

Sales Associates

OSL (Walmart)
01.2018 - 03.2018

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