Norton Downy
Orlando
Summary
Cargo Airline Operations Manager with twenty-five years managerial experience. A three-time Latin America and Caribbean leadership award winner, Defensive driving tutor and a team builder. Customer oriented self-motivated leader with proven track record. Critical knowledge in the Air Cargo industry with Customs clearance experience, Dangerous Goods Knowledge to follow IATA regulations. Trained in aircraft safety operations and security. Humanitarian Award winner.
Overview
26
26
years of professional experience
Work History
Manager Station Operations Clearance Shared Services
FedEx Express
Kingston, Jamaica
04.2024 - Current
- Monitor a ten-member team to obtain clearance documentation for six Caribbean islands (Bermuda, Barbados, Cayman Islands, Jamaica, St. Lucia and St Vincent).
- Selected, trained, supervise, evaluate, and motivate staff complement of Senior Customs Agents to maintain an efficient and effective operation.
- Controls and effectively utilizes manpower through planning, organizing, and scheduling.
- FedEx Express is a global courier delivery services company that provides logistics and transportation solutions.
Manager Station Operations Clearance Shared Services
FedEx Express
Kingston, Jamaica
08.1999 - Current
- FedEx Express is a global courier delivery services company that provides logistics and transportation solutions.
Skills
- Staff Training and Development
- IATA Dangerous Goods Regulations
- Team Leadership
- Customer Service
- Operational Planning
- Customs Clearance
- Customs Documentation
- Management
- Performance Management
- Compliance Monitoring
- Risk Assessment
Personal Information
Title: Cargo Airline Operations Manager
Timeline
Manager Station Operations Clearance Shared Services
FedEx Express
04.2024 - Current
Manager Station Operations Clearance Shared Services
FedEx Express
08.1999 - Current