Norvell Frazier
Belton,MO
Summary
Results driven Quality Control Lead Technician with over 13 years of progressive experience in the manufacturing industry. Prove ability to manage teams, implement quality systems, and drive process improvements. Demonstrate a strong understanding of the QMS and EMS standards and possesses extensive experience in inspection, testing, and calibration processes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Control Lead Technician
Silgan Dispensing Systems
07.2012 - Current
- Lead and supervise a team of 19 QC Lab and Production Quality Inspectors.
- Plan and assign daily schedules for Molding and Assembly QC Inspectors and Lab Technicians.
- Oversee workflow, prioritize tasks during shift changes, and ensure smooth operations transitions.
- Perform in-house calibration of production and quality gauges; manage external calibration processes.
- Participate in internal audits to identify and address gaps within the QMS and EMS.
- Execute visual, dimensional, and functional testing of molded components and finished assembly units using calipers, gauges, smart scopes, and microscopes.
- Collaborate with engineering and cross-functional departments on inspections and testing requirements.
- Write annual performance reviews for QC Inspectors and Lab Technicians.
- Support the QC Manger in achieving quality objectives and compliance goals.
- Participate in continuous improvement initiatives including cross-training, team development, and problem-solving sessions.
- Experienced with the Pick system and actively interested in contributing to the successful implementation of GDE.
- Collaborated with production teams to address and resolve identified issues, reducing overall rejection rates.
- Established clear communication channels between departments to facilitate timely resolution of quality concerns.
Education
Pine Ridge High
Chadron, NESkills
- Customer focus
- Documentation review
- Quality management systems
- Auditing techniques
- Product inspection
- ISO standards
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
- Team leadership
- Inspection procedures
- Decision-making
- Measurement techniques
- Instrument Calibration
Certification
- ISO 14001 Internal Auditor
- ISO 9001 Internal Auditor
- Blueprint Reading
- Emerging Leaders Communication-Johnson County Community College
- PROS Problem Solving Training
- Welding Certificate-BNSF School of Railroad Science, Johnson County Community College
Timeline
Quality Control Lead Technician
Silgan Dispensing Systems
07.2012 - Current
Pine Ridge High
Military Service
US Marine Corps
Served 10 years with a focus on leadership development, team discipline, and mission readiness.
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