Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Norvis Calix

Pickerington,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills and Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills.

Overview

12
12
years of professional experience

Work History

Supply & Demand Planner

Dufry America
07.2017 - 10.2023
  • Check sales and make proposals to place orders as needed
  • Create purchase orders
  • Attend to meetings with vendors along with the commercial manager for new product presentations
  • Emails and incoming and outgoing calls
  • Report to commercial manager and provide out of stock reports, inventory, etc
  • Resolved daily issues as soon as possible
  • Follow up on pending orders and make sure they arrive to their destination on time
  • Master Data- Item Creation, distribution, blocked items, barcodes issues, Update Retails & Cost prices, delisted items, etc
  • Local promotions- Managed local promotions creations as needed
  • Pricing implementation.

Front Desk/Assistance Manager

Gloss Nail Bar
08.2016 - 06.2017
  • Greet clients
  • Take incoming and outgoing calls
  • Schedule appointments
  • Make sure everything is running accordingly
  • Reports to other employees and managers.

Receptionist

Miracle Laser & Skin Care Institute
08.2015 - 08.2016
  • Greeted clients
  • Took incoming and outgoing calls
  • Scheduled appointments
  • Filed documents
  • Reported to other employees and managers.

Tax Preparer Specialist

Deglace and Associates
01.2014 - 05.2015
  • Prepared federal tax returns
  • Prepared income tax statement
  • Recognized and communicated potential tax risks
  • Worked with tax software applications to complete tax return.

Sales Associate

Victoria's Secret, Village of Merrick Park
07.2013 - 01.2014
  • Worked with shipment processing
  • Recovered the sections of the store by standard
  • Filed documents
  • Assisted clients with their purchase
  • Cashier
  • Reported to other associates and managers.

Receptionist

Deglace and Associates
02.2013 - 03.2013
  • Greeted clients
  • Took incoming and outgoing calls
  • Scheduled appointments
  • Filed documents.

Sales Associate

Gabriela's Jewelry
07.2012 - 01.2013
  • Greeted customers
  • Organized various sections of the store to prepare for auditing
  • Managed cashier section by checking each customer out.

Sales Associate

Mesh Wear Corp
10.2011 - 12.2012
  • Greeted customers
  • Organized various sections of the store to prepare for auditing
  • Managed cashier section by checking each customer out
  • Helped them packed their merchandise in bags or boxes.

Education

Customer Assistance Technology and PC Support -

The English Center
Coral Gables, FL

High School Diploma -

Coral Gables Senior High
Coral Gables, FL

Accounting Technology -

New Professions Technical Institute
Coral Gables, FL
03.2017

Skills

  • PC Support 3
  • MS Access 10, Academic Organization
  • Customer Assistant Technology 1, Academic Organization
  • Introduction to Computers, Academic Organization
  • Bilingual: English and Spanish
  • Communication and Accounting Skills
  • Microsoft Office XP
  • Microsoft Office 2000
  • Microsoft Office 2003
  • Microsoft Office 2007
  • Microsoft Office 2010
  • MS Word
  • MS Access
  • MS Excel
  • Internet Explorer
  • PowerPoint
  • Responsible
  • Independent
  • Dependable
  • Tax Experience
  • Navision
  • Microsoft Excel
  • Front desk
  • 10 key calculator
  • Microsoft Word
  • Customer service
  • Office experience
  • Administrative experience
  • Microsoft Powerpoint
  • Microsoft Office
  • Microsoft Outlook
  • Forecasting
  • Pricing
  • SAP (2 years)
  • SAP ERP (2 years)
  • Critical Thinking
  • Production Targets
  • Creative Solutions
  • Operational Efficiency
  • Continuous Improvement Process
  • Data and Trend Forecasting
  • Computer Proficiency
  • Pricing Analysis
  • Prepare Detailed Reports

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Supply & Demand Planner

Dufry America
07.2017 - 10.2023

Front Desk/Assistance Manager

Gloss Nail Bar
08.2016 - 06.2017

Receptionist

Miracle Laser & Skin Care Institute
08.2015 - 08.2016

Tax Preparer Specialist

Deglace and Associates
01.2014 - 05.2015

Sales Associate

Victoria's Secret, Village of Merrick Park
07.2013 - 01.2014

Receptionist

Deglace and Associates
02.2013 - 03.2013

Sales Associate

Gabriela's Jewelry
07.2012 - 01.2013

Sales Associate

Mesh Wear Corp
10.2011 - 12.2012

Customer Assistance Technology and PC Support -

The English Center

High School Diploma -

Coral Gables Senior High

Accounting Technology -

New Professions Technical Institute
Norvis Calix