Ponds rock landscaping grading flower garden citrus farming the outdoors many different things
Nory Wallace
House Landscaping Rock Art Design And All Services Agriculture Citrus
San Bernardino,CA
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced in diverse roles including as a Caregiver at Eileen Brunken. Proven ability to enhance customer satisfaction through effective communication and time management, while consistently exceeding cleanliness standards and fostering teamwork in fast-paced environments. Proficient in MS Office and data entry.
Overview
2024
2024
years of professional experience
Work History
Census Bureau
Numberater
Landscape Designer
Self Employed Services
Mobile Cleaning and All Services
Self Employed Services
Citrus Farming
Larry Jacinto Construction
Delphie
Autoparts Components
Wherehouse Worker
Labor Ready Staffing
Caregiver
Eileen Brunken
Inventory Floor Supervisor
Nelsons
Writer
Self Employed Writer
Mechanical Assembler
Adelco
Construction Cleaner
Granite Construction
McDonald's
Crew Helper
Renewal Energy
Sun Tech Bio Fuel
Pharmacy Assistant
Prescription City
Carls Jr
Floor Manager
Lawn Care Technician
Self Employed
Lawn and Garden Associate
Self Employed Insurance Group
Dog Walker
Private Client
House Cleaner
Fresh Start Home Cleaning Llc
02.2023 - 05.2023
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Adhered to professional house cleaning checklist.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Emptied trashcans and transported waste to collection areas.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
- Dusted picture frames and wall hangings with cloth.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Verified cleanliness and organization of storage areas and carts.
- Operated electronic backpack vacuums and floor sweepers.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Rotated linens in storerooms and replenished when supplies ran low.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Polished fixtures to achieve professional shine and appearance.
- Handled requests for extra linens, toiletries and other supplies.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Returned emptied garbage receptacles to proper locations.
- Hang, cleaned and rehung draperies to maintain freshness.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Sorted, laundered and put away various laundry items.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Changed bed linens and collected soiled linens for cleaning.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Washed and put away kitchen dishes, utensils and glassware.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
Law -
Rio Hondo
Whittier, CA06.2017
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Team management
Time management
Flexible and adaptable
MS office
Data entry
Multitasking
Multitasking Abilities
Dependable and responsible
Calm under pressure
Organization and time management
Verbal communication
Supervision and leadership
Excellent communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of Number staff members.
- Achieved Result by completing Task with accuracy and efficiency.
- Achieved Result by introducing Software for Type tasks.
- Collaborated with team of Number in the development of Project name.
- Resolved product issue through consumer testing.
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
Affiliations
- APICS – Association for Supply Chain Management
Interests
Timeline
House Cleaner
Fresh Start Home Cleaning Llc
02.2023 - 05.2023
Census Bureau
Numberater
Landscape Designer
Self Employed Services
Mobile Cleaning and All Services
Self Employed Services
Citrus Farming
Larry Jacinto Construction
Delphie
Autoparts Components
Wherehouse Worker
Labor Ready Staffing
Caregiver
Eileen Brunken
Inventory Floor Supervisor
Nelsons
Writer
Self Employed Writer
Mechanical Assembler
Adelco
Construction Cleaner
Granite Construction
McDonald's
Crew Helper
Renewal Energy
Sun Tech Bio Fuel
Pharmacy Assistant
Prescription City
Carls Jr
Floor Manager
Lawn Care Technician
Self Employed
Lawn and Garden Associate
Self Employed Insurance Group
Dog Walker
Private Client
Law -
Rio Hondo