Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nosavia Ward

Palmdale,Ca

Summary

Dependable and equipped for fast-paced work, dedicated worker thriving in an environment with changing daily needs. Focus always on going above and beyond to support the team, ensuring cleanliness and satisfaction. Actively seeks out opportunities to improve processes and increase customer satisfaction.

Overview

3
3
years of professional experience

Work History

Clubhouse Employee

Boulders At The Lake
02.2024 - Current
  • Addressed member concerns proactively, resolving issues quickly to maintain satisfaction levels.
  • Maintained a clean and organized Clubhouse environment, promoting a welcoming atmosphere for all members.
  • Managed inventory effectively, ensuring sufficient supplies for daily operations and special events.
  • Continuously sought opportunities for professional development through training sessions and workshops, staying up-to-date on industry trends and best practices.
  • Supported management by efficiently handling administrative tasks such as record-keeping and scheduling.
  • Provided support during special events by setting up equipment, managing registrations, and assisting guests as needed.
  • Facilitated communication between Clubhouse staff and management, helping address any operational challenges promptly.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Food Service Team Member

McDonald’s
10.2021 - 07.2022
  • Followed food safety and illness prevention procedures by sanitizing utensils and wearing gloves
  • Maintained a clean working area at all times; wiping down counters, stocking shelves, and organizing supplies
  • Worked closely with kitchen staff to ensure food was prepared correctly according to recipes and served promptly within established time frames
  • Consistently followed health department regulations regarding proper food handling techniques
  • Trained new employees on customer service standards, food safety protocols, and restaurant operations procedures
  • Coordinated with kitchen staff to achieve timely delivery of meals
  • Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods

Seasonal Food Server

Antelope Valley Fair
07.2021 - 07.2021
  • Obtained service area assignments at the beginning of each shift
  • Served guests in a responsive, caring, prompt, and courteous manner
  • Maintained proper care and cleanliness of serving equipment
  • Made the manager aware of guests' comments and complaints
  • Stocked supplies and equipment in appropriate areas
  • Greeted and pitched Guests in a friendly and sincere manner
  • Ensured breakdown of the station at the end of the shift along with daily cleaning tasks
  • Remained in control and maintained composure during high-volume situations
  • Maintained positive communication with service and kitchen staff
  • Stood and walked throughout the eight-hour shift

Education

Antelope Valley College
Lancaster

Skills

  • Multi-tasking
  • Active listening
  • Communication skills
  • Composure in stressful situations
  • Customer assistance
  • Positive attitude
  • Problem-solving
  • Independent work
  • Teamwork
  • Customer feedback
  • Event Management
  • Safety awareness
  • Teamwork and Collaboration
  • Billing Processing
  • Documentation and Recordkeeping

Timeline

Clubhouse Employee

Boulders At The Lake
02.2024 - Current

Food Service Team Member

McDonald’s
10.2021 - 07.2022

Seasonal Food Server

Antelope Valley Fair
07.2021 - 07.2021

Antelope Valley College

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Nosavia Ward