Maggie Andreen
Minneapolis,MN
Summary
Results-driven Sales Operations Specialist with expertise in Salesforce and a keen attention to detail. Successfully managed $1M in monthly commission payroll and generated $500K in annual aftermarket sales. Proven ability to enhance team performance through competitive analysis and detail driven data, ensuring accuracy and comprehensiveness.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Operations Specialist
All Copy Products
01.2022 - Current
- Oversees and enhances all Salesforce platform operations, applying Certified Tech Admin expertise to support and optimize business needs, and supported supplemental systems like Apollo.ai, Match My Email, and Skyvva.
- Designs and manages Salesforce dashboards supporting 15 sales teams with real-time sales performance data, activity tracking, and forecasting intelligence.
- Delivers biweekly Salesforce trainings to small groups of 3–10 and leads large-scale bimonthly Salesforce QPC sessions for 30–100 attendees.
- Manages the review and processing of $1M in monthly commission payroll, ensuring accuracy and timely distribution.
- Performs precise manual calculations for 150 quarterly and annual sales bonuses, averaging $300K+ per year.
- Supplies the CEO and executives with accurate, timely sales performance data on a daily basis.
Account Manager
All Copy Products
04.2020 - 01.2022
- Ensured team success by overseeing data-driven progress tracking and facilitating ongoing communication about goals and timelines.
- Generated $500K in aftermarket product sales annually and upheld strong customer satisfaction and retention across a diverse client base.
- Prepared and led meetings with clients to evaluate their office needs and identify tailored support solutions.
Customer Service Representative
All Copy Products
10.2019 - 04.2020
- Managed up to 100 inbound calls per day, providing prompt order placement, accurate information, and high-quality customer support.
- Provided analytical and operational support to the Leadership Team, including data entry, data review, and commission verification.
- Collaborated with customers to update and manage account information, consistently sustaining high satisfaction levels.
Student Supervisor
Williams Arena & Maturi Sports Pavilion
10.2016 - 08.2019
- Collaborated with colleagues to delegate tasks and ensure all essential duties were completed.
- Coordinated facility setup for multiple event types and monitored safety standards during each event.
- Upheld an organized office environment and engaged with a diverse range of guests to deliver positive, high-quality experiences.
Education
Bachelor of Arts - Philosophy
University of Minnesota
Minneapolis, MN05-2019
Skills
- Salesforce administration
- Sales training
- QPC expert
- Sales reporting
- Competitive analysis
- Attention to detail
- Pipeline management
- Demand planning
Certification
- AgentDealer Certified Technical Administrator
Timeline
Sales Operations Specialist
All Copy Products
01.2022 - Current
Account Manager
All Copy Products
04.2020 - 01.2022
Customer Service Representative
All Copy Products
10.2019 - 04.2020
Student Supervisor
Williams Arena & Maturi Sports Pavilion
10.2016 - 08.2019
Bachelor of Arts - Philosophy
University of Minnesota