Taylor Douglas
Ankeny
Summary
Detail-oriented and experienced technician with 6 years of experience in the automotive and diesel industries striving to ascend into management. Uses open-minded and collaborative skills to implement meaningful impact into success of daily operations. Experience in managing a shop and building preventative maintenance programs to increase productivity and cut cost.
Overview
15
15
years of professional experience
Work History
Diesel Technician
Sanco Thermo King
01.2025 - Current
- Diagnosis, repairing, and testing of Thermo King and Carrier refrigeration systems and auxiliary power units.
- Maintenance and warranty services on Tico Pro Spotters.
- Installation and removal of reefer units.
- Advanced diagnosis and reprogramming using technician software and devices.
- Writing detailed reports of services conducted in plain and understandable language to simplify explanations to customers.
Diesel Technician
Diamond Surface Inc
11.2020 - 01.2025
- Developed, planned, and expertly implemented a modern preventative maintenance plan based on the needs of 12 separate crews that utilized over 100 pieces of equipment and vehicles.
- Ensured readiness of all fleet equipment and vehicles at a moments notice through proactive repair scheduling and creative problem solving.
- Licensed professional of federal and Minnesota DOT inspections.
- General maintenance and repairs of fleet vehicles ranging from medium duty pickup trucks and road construction equipment, to semi trucks and trailers.
- Provided backend support to the shop foreman, consistently assisted in all daily operations including sourcing and procurement of tools, parts and materials.
- Directed daily operations and ran the shop while the foreman was out on medical leave for 6 months.
Automotive Technician
Hummel's Nissan
08.2019 - 11.2020
- Performed preventative maintenance on light trucks, service vans, and automobiles.
- Conducted diagnostics and repairs to gas and diesel vehicles to include computer based diagnostics and reprogramming.
- Thoroughly documenting all repairs in a coherent and organized manor.
- Making logical decisions on replacing of components.
- Conducting parts runs.
- Working knowledge of DOT regulations to ensure safety and compliance to the end user.
Assistant Operations Manager
The Insight Group
11.2018 - 07.2019
- Directed surveillance operations for a national organization.
- Coordinating with a wide variety of clients in the public and private sector.
- Customer service.
- Conducting threat assessments for one of the largest staffing agencies in the United States.
- Authorized payroll and billing in accordance with company standard operating procedures.
Infantryman
United States Army
09.2010 - 12.2014
- Rapidly promoted to leadership position in within 18 months of service as reflection of merit and personal work ethic.
- Developed and mentored junior employees to become valued team members.
- Ensured that all team and personal equipment had a regular and expansive maintenance plan.
- Delegated and directed subordinates to accomplish tasks and operations based on individual strengths.
- Conducted disciplinary actions as needed to ensure success and readiness were always put at the forefront.
Education
Associate of Arts - General Studies
Northwest Florida State College
Niceville, FL01.2018
Skills
- Total fleet upkeep
- Developing, implementing, and refining plans
- Engine and drivetrain experience
- Inventory management
- In-depth inspections and data analysis
- Risk management training
- Proactive and collaborative communication
Languages
Spanish: Beginner speaking and writing.
Military Service
- Branch: United States Army
- Rank: E-4
Timeline
Diesel Technician
Sanco Thermo King
01.2025 - Current
Diesel Technician
Diamond Surface Inc
11.2020 - 01.2025
Automotive Technician
Hummel's Nissan
08.2019 - 11.2020
Assistant Operations Manager
The Insight Group
11.2018 - 07.2019
Infantryman
United States Army
09.2010 - 12.2014
Associate of Arts - General Studies
Northwest Florida State College