Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JULIE BIRNER

Pomona,USA

Summary

Responsible and proficient employee trained in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Results-focused person who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in organization. Dedicated Instructor experienced in teaching swimmers at all levels. Knowledgeable in safety protocols and capable of providing enjoyable learning environment. Genuinely enthusiastic for swimming and highly effective in motivating and inspiring students of every age.

Overview

6
6
years of professional experience

Work History

Lead Coach/Assistant Classroom

Kick's To Learn
Pomona, CA
08.2024 - Current
  • Collaborated with other coaches to develop effective game plans and improve overall team interactions.
  • Reduced player injuries by emphasizing proper form, stretching, and warm-up routines during practice sessions.
  • Established strong rapport with students based on trust, empathy, respect which led to an open line of communication between coach-athlete relationship.
  • Supervised lunch periods and recess times, maintaining an orderly environment during breaks from academic workloads.
  • Assisted teachers in managing class behavior, resulting in a more focused learning environment.

Swim Instructor

Big Blue Swim School
Tustin, CA
05.2024 - 08.2024
  • Taught daily swim instruction to students varying in age and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
  • Enhanced student swimming abilities through the development and implementation of personalized lesson plans.

Cast Member

Disneyland Resort
Anaheim, CA
10.2023 - 01.2024
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Assisted in creating memorable experiences for guests through interactive entertainment and engaging activities.
  • Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
  • Contributed to the success of special events by executing assigned tasks efficiently and professionally.
  • Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
  • Provided accurate information and helpful guidance to visitors, improving their overall park experience.

Service Representative

HP
Rio Rancho, NM
07.2023 - 09.2023
  • Enhanced customer satisfaction by swiftly addressing and resolving service-related issues.
  • Streamlined customer service processes for improved efficiency and reduced response times.
  • Increased customer retention with exceptional interpersonal skills and proactive problem-solving abilities.
  • Collaborated with cross-functional teams to enhance overall client experience and satisfaction levels.

Bookseller

Barnes & Noble
Albuquerque, NM
12.2022 - 06.2023
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Recovered sales floor by picking up items, shelving books and product and straightening bookshelves and tables.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Able to move up to 50 pounds of books and merchandise.
  • Collaborated with other staff to support smooth daily operations.

Dry Cleaner/Alterations Specialist

Indy's Cleaners
Rio Rancho, NM
11.2022 - 12.2022
  • Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.
  • Streamlined workflow for increased productivity by implementing effective time management techniques and prioritizing tasks.
  • Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
  • Improved overall efficiency by maintaining accurate records of customer transactions and inventory levels.
  • Strengthened client relationships with a friendly demeanor and prompt resolution of any issues or concerns.
  • Collaborated with other team members to handle large-volume orders promptly without sacrificing quality standards.

Cashier

JOANN Fabrics And Crafts
06.2022 - 10.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise throughout store.
  • Collected and authorized payments of guests.
  • Answered questions about store operation hours and policies.
  • Reviewed weekly sales ads and monitored price changes.
  • Completed inventory counts in timely manor.
  • Lifted up to 50 pounds of merchandise and fabric bolts.

Cashier

Michaels Craft Store
01.2020 - 04.2020
  • Helped customers complete purchases, locate items and join reward programs.
  • Offered insight and opinion to aid customers during shopping to promote customer loyalty, satisfaction, and sales.
  • Tallied cash drawer during early morning and closing shifts.
  • Stocked, tagged and displayed merchandise as required.
  • Restocked and organized merchandise in front lanes, while maintaining front register.

Cashier

Kohl's
Albuquerque, NM
07.2019 - 12.2019
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Aided with mobile order packaging and deadlines.

Education

Associate of Arts - Political Science

Central New Mexico Community College
Albuquerque, NM
05.2025

High School Diploma -

V. Sue Cleveland High School
Rio Rancho
05.2017

Skills

  • Reliable and Responsible
  • Product and Service Sales
  • Detail Oriented
  • Reporting and Documentation
  • Analytical Thinking
  • Time Management
  • Refunds and Exchanges
  • Stocking Shelves
  • Recycling
  • Cleaning and Organization

Languages

Korean, Elementary

Timeline

Lead Coach/Assistant Classroom

Kick's To Learn
08.2024 - Current

Swim Instructor

Big Blue Swim School
05.2024 - 08.2024

Cast Member

Disneyland Resort
10.2023 - 01.2024

Service Representative

HP
07.2023 - 09.2023

Bookseller

Barnes & Noble
12.2022 - 06.2023

Dry Cleaner/Alterations Specialist

Indy's Cleaners
11.2022 - 12.2022

Cashier

JOANN Fabrics And Crafts
06.2022 - 10.2022

Cashier

Michaels Craft Store
01.2020 - 04.2020

Cashier

Kohl's
07.2019 - 12.2019

Associate of Arts - Political Science

Central New Mexico Community College

High School Diploma -

V. Sue Cleveland High School

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