Summary
Overview
Work History
Education
Skills
Timeline
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Landis Petrushko

Cincinnati,OH

Summary

Proven Operations Coordinator with a track record of managing over $4 million in projects and establishing lasting relationships with 600+ providers at DMG. Specializes in cost reduction and quality assurance, demonstrating exceptional vendor engagement and logistics coordination skills. Excelled in customer service, ensuring swift issue resolution and enhancing client satisfaction.

Overview

7
7
years of professional experience

Work History

Operations Coordinator

DMG
02.2023 - Current


  • Received, assessed and resolved non-routine work orders, over $1,000,000 of NR personally managed.
  • Was put on the large projects team of XPO due to my knowledge and experience, helped manage and close out over $3,000,000 of work.
  • Created strong and lasting relationships with 600+ providers.
  • Facilitated sending and tracking over $1,500,000 of PO's to suppliers for materials for large DMG projects.
  • Extensive knowledge in HVAC, Electrical, Plumbing, Handyman, Fencing, Construction
  • Facilitated the transfer of funds up to 250k
  • Responded with urgency to all calls, emails and texts, day or night.
  • Worked with vendors to make purchases and reconcile invoices.
  • Oversaw day-to-day operations of small to large teams across several sites for small to large projects.
  • Increased margins by effectively negotiating pricing with contractors
  • Attended 3-7 on-call shifts per month

Sales Associate

Bob's Discount Furniture
06.2021 - 09.2022
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy situations.
  • Engaged with customers to build rapport and loyalty.

Self Employed Insurance Agent

North American Senior Benefits
08.2021 - 01.2022
  • Maintained high standards of customer service by building relationships with clients.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Utilized both D2D and lead gen strategies
  • Educated clients on insurance policies and procedures.
  • Conducted annual reviews of existing policies to update information.
  • Identified and solicited sales prospects in agency databases.

Operations & Administration

Answers in Genesis
06.2017 - 06.2021
  • Attained bids for large projects including adding a new parking lot, 6 new arm gates, new ticketing building
  • Proposed projects to the executive team, once approved, passed off to the project management team
  • Co-Created and managed an asset tracking system within the org, personally managed 75k+ of equipment
  • Oversaw day-to-day ops, finding pinpoints, creating plans to alleviate operational pains.
  • Involved in hiring, onboarding and training new hires.
  • Over saw special events and "overnights" at the Museum location

Education

High School Diploma -

Khan Academy
Florence
09-2015

Skills

  • Cost reduction strategies
  • Quality assurance oversight
  • Project lifecycles
  • Vendor engagement
  • Logistics coordination
  • Customer invoicing
  • Supply ordering

Timeline

Operations Coordinator

DMG
02.2023 - Current

Self Employed Insurance Agent

North American Senior Benefits
08.2021 - 01.2022

Sales Associate

Bob's Discount Furniture
06.2021 - 09.2022

Operations & Administration

Answers in Genesis
06.2017 - 06.2021

High School Diploma -

Khan Academy

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Landis Petrushko