Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Monitored animals for behavioral problems and signs of health issues.
Maintained clean habitats by following strict sanitation protocols, minimizing the spread of disease among animal populations.
Managed daily feeding schedules, adjusting diet plans as needed based on individual nutritional requirements and health concerns.
Front Desk
Yoga Sanctuary
01.2025 - Current
Learned and adapted quickly to new technology and software applications.
Organized and detail-oriented with a strong work ethic.
Passionate about learning and committed to continual improvement.
Assistant Store Manager
Palm Beach Tan
05.2022 - 11.2024
Led team in achieving sales targets through effective training and motivation strategies.
Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
Collaborated with upper management to execute promotional campaigns, driving foot traffic and increasing sales volume.
Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
Resolved customer complaints effectively, enhancing satisfaction and loyalty through proactive service solutions.
Empowered team members by delegating tasks effectively while also offering guidance when needed.
Managed scheduling for store shifts to accomplish proper staffing.
Assisted Manager in interview process of prospective employees and provided feedback.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
Kennel Technician
Uncle Fredie’s House of Pets
10.2023 - 05.2024
Ensured proper care and handling of animals to maintain their health and well-being.
Led initiatives to improve customer service, fostering strong relationships with pet owners and community members.
Maintained a safe environment for both staff and animals, regularly inspecting facilities for potential hazards.
Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Sales Associate
H&M
10.2022 - 05.2023
Delivered exceptional customer service, addressing inquiries and resolving issues effectively.
Maintained merchandise presentation standards, ensuring a visually appealing shopping environment.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Carhop
Sonic Drive In
08.2020 - 05.2022
Delivered food and beverages to customers efficiently, ensuring high levels of satisfaction.
Maintained cleanliness and organization of work area, promoting a safe environment for staff and guests.