Lisa Lukach

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Introduced prospective tenants to types of units available and performed tours of premises.

• Collecting rent and other property fees from tenants and individual owners

• Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs

• Reporting the property's financial status, occupancy and expiring leases to property owners

• Meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws

• Advertising vacant properties and hiring a leasing agent to find tenants as needed

• Inspecting properties and arranging for repairs and new materials as required

• Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate

• Investigating and resolving property complaints and rental violations

• Followed up on delinquent tenants and coordinated collection procedures.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Kept accurate records of all resident and tenant correspondence.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.

• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
• Supervision of schedule, registration, financial counseling, medical records and billing
• Coordination of the day to day operations of the practice
• Develops, implements, and maintains office policies and procedures
• • Maintains and manages all filing and organizational systems for the practice
• Ensures regulatory compliance with HIPAA, OSHA and local regulations.