Abigail Driver

Building trusting and supportive relationships with the team to ensure confidence in leadership.

Providing one on one bench jeweler training sessions to grow individual skills, provide support, and establish performance goals.

Cross-training employees to maximise team performance.

Utilizing project Jet Stream to achieve a consistent and efficient workflow.

Developed and maintained new positive relationships with store partners, and boosted DSC reputation with quality repair work and turn around time.

Resolved staff member conflicts, actively listening to concerns and concluding appropriately.

Cultivated a positive environment to boost morale, providing incentives, and implementing new organizational methods to help streamline and optimize shop performance.

Fast paced, high production bench jeweler position.

Utilizing the laser welder to repair base metal jewelry, fine chains, and broken prongs on gemstone jewelry.

Repairing and refurbishing damaged jewelry through to polishing and plating, ensuring completion to high standards for reselling.

Managing a local jewelry store; completing opening and closing procedures to maintain operational standards.

Greeting and assisting customers, providing product information for sales and consultations for repair needs.

Negotiating buying customer scrap jewelry and gold, refurbishing as needed for reselling. Managing inventory, navigating the POS system.

Developing trusting relationships to ensure repeat customers.

Working as the sole bench jeweler to provide all repair work, utilizing both soldering and laser welding techniques.

Building relationships with other local jewelry store owners to establish wholesale jewelry repair accounts, ensuring quality work done with care and delivered in a short turn around time.

Began as a clerical apprentice in one of the first DSC's to service Zales stores.

Adapting to a new computer system and communication confidently with stores to ensure their smooth transition to the DSC.

Receiving, inspecting and assessing jobs on intake, preparing estimates and ordering parts. Preparing monthly inventory and scrap tasks. Handling custom jewelry orders and communicating with vendors and stores to ensure customer satisfaction.

Bench jewelry work utilizing soldering skills; ring resizing, prong rebuilding, stone replacement, chain and earring repair.

Maintaining an organized workspace, ensuring efficiency in tasks.

Ability to provide quality finished work, consistently repaired with an understanding of sentimental attachment, in a reasonable time frame.