Summary
Overview
Work History
Education
Skills
Certification
Timeline

Notorian Thompson

Charlotte,NC

Summary

Proven team player with a track record of enhancing customer service at Cava Grill, I excel in fast-paced environments, demonstrating exceptional multitasking and organizational skills. Leveraging strong communication and cash handling abilities, I've significantly contributed to team success and sales growth. My commitment to professionalism and critical thinking ensures high-quality service delivery.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Cava Grill
11.2023 - 06.2024
  • Worked front counter, and other areas.
  • Took orders, prepared meals, and collected payments.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Observed customer purchases in line and differentiated between standard portions.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Ensured accurate order fulfillment with diligent attention to details.

Cashier

Harris Teeter
01.2024 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Crew Member

Crumbl Cookies
03.2023 - 09.2023
  • Worked front counter as well as other areas around the store.
  • Took orders, prepared orders, and collected payments.
  • Operated POS systems.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Ensured accurate order fulfillment.

Team Member

Inspire Brands
03.2022 - 02.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked scheduled shifts and showed up on time.
  • Contributed to team success by completing jobs efficiently.
  • Operated register to process payments and collect cash payment for order totals.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Education

Associate of Applied Science - Engineering (Pre-Engineering)

Central Piedmont Community College, Charlotte, NC
06.2026

Current student at Central Piedmont Community College perusing an Associates in engineering.

High School Diploma -

Myers Park High School, Charlotte, NC
06.2026


  • Professional Development: [Marketing]
  • Professional Development: [Personal Finance]
  • Professional Development: [career Management]
  • [African American Student Union] Member

Skills

  • Communication
  • Critical thinking skills
  • Professionalism
  • Teamwork and collaboration
  • Fast learner
  • Time management
  • Cash handling
  • Customer service
  • Time Management
  • Hospitality service expertise
  • Salesmanship
  • Multitasking and Organization

Certification

  • ServoSafe food safety
  • Microburst


Timeline

Cashier - Harris Teeter
01.2024 - 03.2024
Crew Member - Cava Grill
11.2023 - 06.2024
Crew Member - Crumbl Cookies
03.2023 - 09.2023
Team Member - Inspire Brands
03.2022 - 02.2023
Central Piedmont Community College - Associate of Applied Science, Engineering (Pre-Engineering)
Myers Park High School - High School Diploma,

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Notorian Thompson