Notoya Gobin
4248 Boyd Avenue Bronx,NY
Summary
Detail-oriented Unit Clerk with extensive experience in fast-paced medical-surgical environments. Proficient in patient admissions, documentation, and effective communication with healthcare providers. Demonstrates strong ability to manage patient records while ensuring accuracy and confidentiality. Skilled in multitasking and handling high-volume phone communications.
Overview
15
15
years of professional experience
Work History
Clerical Support Associate
Northwell Health Long Island Jewish Foresthills
Forest Hills, New York
05.2022 - Current
- Demonstrated professionalism while communicating with patients to address inquiries calmly during emergencies.
- Maintained Unit Census Sheets for accurate tracking of patient status.
- Handled incoming calls effectively, providing assistance or direction as necessary.
- Organized office supplies to uphold a tidy and functional work environment.
- Updated contact lists regularly for improved accessibility across the team.
- Ensured proper maintenance of equipment like call bell systems and computers.
- Managed faxes, emails, and printouts at the nursing station efficiently.
- Conducted patient admissions, transfers, and discharges while maintaining confidentiality.
Home Health Aide
HCS (HOME CARE SERVICES)
Brooklyn, NY
10.2019 - Current
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Assisted with client personal care needs to and well-being.
- Monitored patients safety.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Mopped floors, vacuumed, washed dishes and performed other light household chores to assist clients.
- Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Followed care plan and directions to administer medications.
Baggage Handler
DNATA
Queens, NY
01.2019 - 10.2021
- Handled passenger luggage in accordance with safety and privacy protocols.
- Kept track of bags from specific flights and logged locations.
- Make sure all bags reach on the flight.
- Loaded bags into the container and unloaded bags.
- Able to work quickly.
VOLUNTEER
FAMILY DAYCARE CENTER
Bronx, NY
09.2010 - 11.2018
- Planned Activities for the kids.
- Help give the kids snacks & Lunch.
- Engaged with the children successfully.
- Kept facilities organized, clean and well-maintained to best meet program needs.
Cashier
Home Goods
Brooklyn, NY
11.2016 - 04.2017
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Cashier
Modell’s Sporting Goods
Bronx, NY
03.2014 - 07.2015
- Answered Customers Questions about the merchandise.
- Stock the merchandise on the floor and change price tags on the merchandise.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Accepted cash and credit card payments, issued receipts and provided change.
- Assisted with purchases, locating items and signing up for rewards programs.
- Inspected items for damage and obtained replacements for customers.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06.2021
Skills
- Client safety and first aid
- Compassionate client care
- Multitasking
- Care plan management
- First Aid/CPR
- Relationship building
- Safety protocol
- Communication skills
- Ability to follow instructions
- Customer assistance
- Credit and cash transactions
- Returns and exchanges
- Housekeeping abilities
- Age-appropriate activities
- Reading skills
- Sanitation understanding
- Lesson plan development
- Supervision
- Friendly, positive attitude
- Team building
- Computer skills
- Patient communication
- Office equipment maintenance
- Customer service
- Team collaboration
- Emotional intelligence
- Organizational skills
- Active listening
- Professional empathy
- Positive attitude
- Patient Admissions, transfers and discharges
- Updating patients' records
- Coordinating labs, imagining, pharmacy, and transport
- Maintaining daily census
- Multitasking in a fast-paced med-surg environment
- Professional communication with nurses, providers, and patient families
- HIPAA compliance and confidential handling of patient information
- Restocking supplies and maintaining unit organization
- Supporting nursing staff with clerical tasks
- Answering phones and paging providers
Languages
English, Fluent
Timeline
Clerical Support Associate
Northwell Health Long Island Jewish Foresthills
05.2022 - Current
Home Health Aide
HCS (HOME CARE SERVICES)
10.2019 - Current
Baggage Handler
DNATA
01.2019 - 10.2021
Cashier
Home Goods
11.2016 - 04.2017
Cashier
Modell’s Sporting Goods
03.2014 - 07.2015
VOLUNTEER
FAMILY DAYCARE CENTER
09.2010 - 11.2018
High School Diploma -
Penn Foster Career School