Summary
Overview
Work History
Education
Skills
Timeline
SoftwareDeveloper

Nouh Tayara

Anaheim,CA

Summary

Cybersecurity Specialist with proficiency in online security research, planning, execution and maintenance. Skilled at training internal users on security procedures and preventive measures. Protecting customer’s information was number one. From protecting them from wire frauds to online protection and their account sensitive information or credentials. Always finished with writing a report conducting the fraud situation. Just received a cybersecurity certificate and ready to explore the cyber side of protecting.

Overview

7
7
years of professional experience

Work History

Associate Banker

JPMorgan Chase
Anaheim, CA
11.2020 - Current
  • Provided advice on different bank products and financial options.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Evaluated client financial positions and identified most appropriate banking products.
  • Opened, closed, and updated accounts for customers.
  • Sending emails to other employees and branches warning them for a possible fraud threat.
  • Handled identity theft situations.
  • Writing reports to my manager about different possible frauds.
  • Handled customer’s stolen checks and stolen credentials.
  • Securing customer’s information.
  • Setting appointments and checking in customers.
  • Engaging clients and helping them with everyday transactions.
  • Helping customers with the mobile application
  • Handling cash and check deposits.
  • Auditing the vault, cash drawers, and ATMs
  • Ordering cash for the bank
  • Trained new employees with teller line transaction and customer maintenance.
  • Took care some of the branch maintenance by reporting the damage and making sure it was fixed.
  • Assisted my branch manager with some tasks that I was able to do at my position.
  • Reported and assisted with customer claims, customers feedback, and complaints.
  • Handled ATM issues.
  • Handled light computer maintenance.

Sales Representative

BrandRep
Irvine, CA
09.2019 - 01.2020
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

Phone Sales Representative

MediaStratX
Cypress, CA
07.2018 - 08.2019
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Escalated concerns or advanced problem calls to management staff.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Troubleshot problems for callers and helped independently resolve common issues.
  • Preparing weekly and monthly reports.
  • Selling products and services using solid resources to educate new & returning customers.

Administrative Assistant

Wehbe Distribution
Fullerton, CA
03.2017 - 06.2018
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled and coordinate meetings, appointments, and travel arrangements for Managers.

Customer Service Cashier

M&R Smoke Shop
Garden Grove, CA
02.2016 - 01.2017
  • Utilized POS system to handle customer cash and credit card transactions.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Redeemed coupons to discount purchases.
  • Answered product questions using knowledge of sales and store promotions.
  • Maintained balanced till and cash paperwork.
  • Assisted in the above tasks in a timely friendly manner.
  • Handled proper vending techniques for change.
  • Ensures compliance with store and federal policies regarding the Responsible Vendor Program in sales of tobacco.
  • Ensured the store is always ready for customers.
  • Handled proper opening and closing of the store in a timely manner.

Education

Cybersecurity Certificate - Cybersecurity

UCI Cybersecurity Bootcamp
Irvine, CA
06.2023

High School Diploma -

Savanna High School
Anaheim, CA
05.2016

Skills

  • ATM Transactions
  • Exceptional customer service
  • Organized
  • Excellent communication skills
  • New System Research
  • Threat Detection
  • Linux Server
  • Project Requirements
  • Security Systems Knowledge
  • Security Evaluation
  • Mobile Applications
  • Encryption

Timeline

Associate Banker

JPMorgan Chase
11.2020 - Current

Sales Representative

BrandRep
09.2019 - 01.2020

Phone Sales Representative

MediaStratX
07.2018 - 08.2019

Administrative Assistant

Wehbe Distribution
03.2017 - 06.2018

Customer Service Cashier

M&R Smoke Shop
02.2016 - 01.2017

Cybersecurity Certificate - Cybersecurity

UCI Cybersecurity Bootcamp

High School Diploma -

Savanna High School

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Nouh Tayara