Summary
Overview
Work History
Education
Skills
Timeline
Generic

NOUNDY H. GARRISON

Acworth,GA

Summary

Results-focused professional dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

25
25
years of professional experience

Work History

Kit Builder

Q2 Solutions
11.2023 - Current
  • Optimized resource allocation for various projects, ensuring cost-effectiveness while maintaining quality standards.
  • Enhanced customer satisfaction by delivering exceptional craftsmanship on all completed projects, leading to positive referrals and repeat business opportunities.
  • Achieved high levels of workmanship on every project by monitoring progress closely, providing guidance where necessary, and ensuring best practices were followed.
  • Completed accurate material and labor estimates for jobs with $[Amount]+ budgets.

JCPenney Associate-Master Stylist

JCPenney
05.1999 - 01.2023
  • Enhanced client satisfaction by providing personalized hair consultations and recommending tailored styling solutions.
  • Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
  • Increased salon revenue by promoting and selling various hair care products, treatments, and services.
  • Maintained a loyal clientele through consistent delivery of exceptional customer service and high-quality results.
  • Training Coach for new graduates in customer service and retention.

Co-chair of Fundraising

Doctor Phillips Performing Arts High School
01.2011 - 12.2013
  • Oversaw scaling fundraising events and streamlined inventory to increase net profits
  • Corporate Sponsorship Liaison-clients included Ford and Mitsubishi Motor Companies.
  • Managed relationships with major donors, ensuring their continued support through effective stewardship practices.
  • Recruited trained, and supervised volunteer teams to assist with various aspects of fundraising efforts.
  • Developed a comprehensive fundraising plan, resulting in increased overall donations for the organization.
  • Maximized donor engagement through targeted marketing strategies and personalized communications.

Rassumen University/ University of Scranton - Admissions Advisor

Deltak
10.2008 - 12.2011
  • Collaborate with prospective student applicants and facilitate the applicable navigation on the courses of study, scholarships, financial aid and any other resources available.
  • Improved student enrollment rates by conducting informative campus tours and personalized admissions counseling sessions.
  • Enhanced overall student satisfaction by providing exceptional customer service and guidance throughout the admissions process.
  • Developed and implemented targeted outreach strategies to attract a diverse range of applicants.
  • Reviewed applications and conducted interviews to assess applicant qualifications, ensuring a competitive incoming class each year.
  • Streamlined the application process for prospective students, resulting in increased enrollment numbers.

Enterprise Car Rental - Assistant Branch Manager

Enterprise
01.2006 - 10.2008
  • Unified teams to provide excellent customers service and structured problem solving strategies.
  • Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Managed rental agreements and ensured accurate documentation for smooth property transitions.
  • Assisted in marketing efforts, attracting new tenants and maintaining high occupancy rates.
  • Streamlined rental processes by implementing efficient administrative procedures.
  • Delivered exceptional customer service through prompt communication and effective problem-solving skills.

Education

Bachelor of Science - Marketing

American InterContinental University-Online
Hoffman Estates, IL

Skills

  • Team leadership, training and mentoring
  • Ability to interact effectively with upper management
  • Excellent at strategic planning and supervising
  • Excellent customer service with strong relationship building skills
  • Detailed oriented
  • Years of experience within different industries
  • Computer proficient
  • Customer Segmentation
  • Market Analysis
  • Salesforce
  • Strategic Planning

Timeline

Kit Builder

Q2 Solutions
11.2023 - Current

Co-chair of Fundraising

Doctor Phillips Performing Arts High School
01.2011 - 12.2013

Rassumen University/ University of Scranton - Admissions Advisor

Deltak
10.2008 - 12.2011

Enterprise Car Rental - Assistant Branch Manager

Enterprise
01.2006 - 10.2008

JCPenney Associate-Master Stylist

JCPenney
05.1999 - 01.2023

Bachelor of Science - Marketing

American InterContinental University-Online
NOUNDY H. GARRISON