Noupavan Koby Rajamountry
Groveport,OH
Summary
Information technology and business administration student at Ohio Dominican University with practical experience in customer service and data entry. Proficient in troubleshooting and managing computer systems across Windows, Linux, and macOS environments. Knowledgeable in basic networking concepts, including LAN and WAN.
Overview
6
6
years of professional experience
Work History
Library Student Assistant
Ohio Dominican University
Columbus, Ohio
08.2024 - Current
- Assisted patrons with locating resources and navigating library systems.
- Managed circulation desk operations and processed library materials efficiently.
- Maintained organization of library collections and ensured proper shelving of items.
- Provided technology assistance to students using computers and software applications.
- Assisted patrons with locating, checking out, and returning library materials.
Customer Service Representative
U-HAUL NEIGHBORHOOD DEALER @ O2 AUTO SERIVICE LLC
COLUMBUS, OHIO
04.2020 - Current
- Assisted customers with rental inquiries and service options.
- Processed rental agreements and payments efficiently.
- Maintained a clean and organized rental facility environment.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Science - Information Technology and Business Administration
Ohio Dominican University
Columbus, OH08-2028
Skills
- C programming
- Customer service
- Basic networking concepts (LAN/WAN)
- Windows, Linux, MacOS
- Microsoft Office
- Data entry
- Troubleshooting
Timeline
Library Student Assistant
Ohio Dominican University
08.2024 - Current
Customer Service Representative
U-HAUL NEIGHBORHOOD DEALER @ O2 AUTO SERIVICE LLC
04.2020 - Current
Bachelor of Science - Information Technology and Business Administration
Ohio Dominican University