NOUR ALBDOUR
Sylvania,OH
Summary
I am a self-motivated individual who seeks growth and development and is open to new challenges. I have an excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Overview
4
4
years of professional experience
Work History
Production Quality Specialist
steel dimensions inc.
Erie, MI
09.2023 - 10.2024
- Monitored production processes to maintain compliance with established quality standards.
- Maintained records of inspection results, test data, and other related documentation.
- Participated in cross-functional teams focused on improving overall product and process quality.
- Collaborated with suppliers to ensure that purchased parts meet specified requirements.
Life Insurance Agent
Elite Wealth management
Southfield, MI
06.2022 - 08.2023
- Assisted customers in selecting the right life insurance coverage for their needs.
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Negotiated terms of policy with clients to ensure maximum benefit for both parties.
- Educated clients on various types of life insurance policies available in the market.
Brand Ambassador
Saray Marketing Group
Southfield, MI
03.2022 - 05.2023
- Developed and implemented strategies to meet sales quotas.
- Organized promotional events to introduce new products and services to the public.
- Confirm the client's order and help them activate it.
- Worked with clients to pinpoint needs and challenges
- Team Building and Mentorship.
Service Desk Associate
The Home Depot
Dearborn Heights, MI
02.2021 - 03.2022
- Represented various supplier products to customers
- Conducted phone sales transactions
- Reviewed production schedules, drawings, and materials to gain a better understanding of the job details before the start of the project.
- Monitored incoming calls and emails to ensure all customer requests were addressed promptly.
Education
Associate - Business Management Technology
Owens Community College
Perrysburg, OHSome College (No Degree) - Business Administration
Henry Ford College
Dearborn, MIGED -
Edsel Ford High School
Dearborn, MI01.2020
Skills
- Problem solving
- Team player
- Leadership
- Time management
- Organization
- Creativity
- Negotiation
- Client Care
Timeline
Production Quality Specialist
steel dimensions inc.
09.2023 - 10.2024
Life Insurance Agent
Elite Wealth management
06.2022 - 08.2023
Brand Ambassador
Saray Marketing Group
03.2022 - 05.2023
Service Desk Associate
The Home Depot
02.2021 - 03.2022
Associate - Business Management Technology
Owens Community College
Some College (No Degree) - Business Administration
Henry Ford College
GED -
Edsel Ford High School
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