Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Nour Alobaid

Dearborn,Michigan

Summary

Dynamic and compassionate professional with extensive experience in respite care at Pro Care Unlimited and administrative support at Texasequip Company. Excelled in healthcare coordination, emotional support, and CPR certification, enhancing patient well-being and streamlining office efficiency. Proven track record in developing individualized care plans and managing sensitive information, demonstrating a fast-learning ability and problem-solving skills.

Overview

2020
2020
years of professional experience

Work History

Respite Care Provider

Pro Care Unlimited
  • Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.
  • Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
  • Enhanced patient comfort with compassionate and attentive support during daily activities.
  • Developed strong rapport with patients, fostering trust and open communication while providing respite care services.
  • Managed challenging behaviors through positive reinforcement strategies, minimizing stress on both patients and their families.
  • Communicated proactively with primary caregivers regarding any changes in patient status or condition during respite stays.
  • Coordinated recreational activities for patients, promoting socialization and cognitive engagement throughout the respite period.
  • Collaborated with families and healthcare teams to address patient needs effectively.
  • Assisted patients with mobility and transfers, ensuring safety and comfort during all movements.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Adhered to all relevant regulations and guidelines associated with respite care provision, maintaining a high standard of professionalism throughout each engagement.
  • Maintained detailed records of patient progress during respite stays, facilitating seamless transitions back to primary caregivers upon completion of service term.
  • Supported patients'' emotional well-being by listening empathetically to their concerns and providing reassurance as needed.
  • Improved respite care quality by developing and implementing individualized care plans.
  • Assisted residents with basic activities of daily living.
  • Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
  • Assisted with daily living activities, running errands, and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Maintained entire family's schedule and organized events.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Recorded status and duties completed in logbooks for management.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Secretary

Texasequip Company
01.2018 - 02.2020
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Maintained electronic filing systems and categorized documents.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.

Skills

  • Emotional support
  • Hygiene maintenance
  • Healthcare coordination
  • Transportation services
  • CPR training
  • Fast learner
  • Problem identification
  • CPR certification

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Secretary

Texasequip Company
01.2018 - 02.2020

Respite Care Provider

Pro Care Unlimited
Nour Alobaid