Nour Anani

• Served as Annual Giving Student Manager in close partnership with the Advancement Office, supporting strategic fundraising initiatives
• Oversaw donor communications, ensuring timely, personalized outreach and strong stewardship practices
• Played a key leadership role in coordinating Benedictine’s Day of Giving campaign, contributing to a record-breaking 600+ donors in under 24 hours
• Collaborated with campus partners to plan and execute high-impact fundraising events and campaigns
• Conducted local business and community outreach to expand donor engagement and build external partnerships
• Supported the Director of Annual Giving with campaign planning, reporting, and day-to-day operations
• Assisted in developing and implementing annual giving strategies to increase participation and donor retention
• Tracked and analyzed donor data to inform outreach efforts and improve campaign effectiveness
• Contributed to marketing and communication efforts, including email, phone, and social media outreach

• Managed and oversaw all operations of the university Phonathon program, leading a team of student callers to achieve fundraising and engagement goals
• Developed and coordinated weekly staff schedules, ensuring adequate coverage and maximizing calling productivity
• Created and maintained HR documentation, including hiring materials, onboarding processes, and performance evaluations
• Recruited, interviewed, and trained new student employees, building a high-performing and motivated team
• Provided ongoing coaching, feedback, and professional development to improve communication skills and fundraising success
• Monitored employee performance metrics and implemented strategies to increase efficiency and results
• Led continuous training sessions focused on donor engagement, call quality, and stewardship best practices
• Managed donor communications, fostering positive relationships and representing the university professionally
• Collaborated with advancement staff to align calling campaigns with institutional fundraising priorities
• Analyzed call data and campaign outcomes to improve strategy and future performance

• Supported both the Residence Life and Student Affairs departments with administrative tasks and special projects as assigned
• Answered phone calls and responded to in-person inquiries regarding university housing, policies, and student services
• Assisted students and parents with navigating the housing portal, providing clear guidance and support throughout the process
• Helped ensure efficient front desk operations by managing scheduling, communication, and daily administrative responsibilities
• Delivered professional customer service while representing the university in a positive and helpful manner

• Supported office manager with administrative tasks and daily operations to ensure efficient workflow

• Assisted with payroll-related duties, ensuring accurate processing and organization of employee records
• Answered phones, processed invoices, and maintained organized records and documentation
• Demonstrated strong organizational and multitasking skills in a fast-paced environment

• Led and instructed fitness classes for children ages 5–13, creating engaging and age-appropriate lesson plans
• Planned and hosted birthday parties and special events, ensuring a safe, organized, and enjoyable experience
• Facilitated Parent’s Night Out programs, supervising groups and managing structured activities
• Provided front desk support, including answering phones, scheduling families, and assisting with member inquiries
• Utilized internal systems to book classes, manage registrations, and maintain accurate participant records
• Communicated effectively with parents and staff to ensure a positive experience and address concerns
• Demonstrated strong leadership, organization, and multitasking skills in a fast-paced environment

• Supervised and engaged children in structured activities, ensuring safety and fostering participation