Nour Diab
Fayetteville,NC
Summary
senior majoring in Mathematics and Data Science, with a passion for using analytics to solve complex business problems. Currently Completing the Google Data Analytics and Project Management Career Courses, I am developing hands-on experience with industry-standard tools such as SQL, Python, R programming, and Tableau. My analytical, problem solving, and communication skills enable me to derive insights from data and effectively communicate them to influence decision-making. I am excited to apply my academic background and growing technical expertise to an IT Analytics and Insights role at Procter & Gamble, where I can contribute to data driven strategies that improve business outcomes.
Overview
3
3
years of professional experience
Work History
Tutor
Methodist University Academic Support
Fayetteville, NC
08.2024 - Current
- Tutor peers in: Linear Algebra, Abstract Algebra, Differential Equations, Calculus, and Intro Economics classes during one-on-one sessions for improved academic performance.
- Complete written reports addressing the material covered during tutoring sessions for both the student and the associated course professor.
- Develop tutoring resources, such as practice problems, solutions, and study guides, and assist in workshop preparations.
Customer Service Representative
InsurSouth, Inc.
Lumberton, NC
05.2023 - 12.2023
- Performed administrative duties such as filing, scanning, faxing, copying documents.
- Assisted with ACCORD application processes, including binding procedures and billing operations, as well as managing policy modifications and entering data through the Applied EPIC platform.
- Handled 50-100 daily customers' incoming and outgoing calls and emails with questions about their policies and the insurance agency products.
- Gathered customer feedback through surveys and used the data to improve customer service.
Research Assistant
Methodist University, Department of CJFS
Fayetteville, NC
08.2021 - 05.2022
- Conducted research on scholarly articles to gather statistics and structured/semi-structured data for a publication written by my supervisor about opioid addiction.
- Utilized MS Excel to store, analyze, and evaluate data obtained from a variety of sources including online databases, libraries, and expert interviews
- Utilized my analytical skills to translate collected data into valuable insights through the creation of tables, charts, diagrams combined with detailed quantitative and qualitative analysis.
Education
Bachelor of Science - Mathematics, Data Science
Methodist University
Fayetteville, NC05-2025
Bilingual International Baccalaureate Diploma (IBDP) -
United World College Dilijan
Dilijan, Armenia05-2021
Skills
- Advanced in Statistics and Probability
- Proficient in MS Excel
- Proficient in Factorial Design (Minitab)
- Project Management
- Basic Python, R Programming, SQL, Tableau
- Data Analysis (Mining, Warehousing, Modeling)
- Quantitative and Qualitative Analysis
- Advanced Mathematics (Calculus,Abstract Math, Linear Algebra, Differential Equations, and Discrete Math)
- Data-Driven Decision Making
- Problem-solving abilities
- Computational and Critical Thinking
- Effective Verbal and written communication
- Customer Service Experience
Accomplishments
• Google Data Analytics Career Certificate
• Google Project Management Career Certificate
• National Society of Leadership and Success, Methodist University Charter Inducted Member
• UWC at Methodist University Scholarship: $108,000 for college tuition based on academic excellence, financial need, and community/ school leadership and involvement
• Davis UWC Program Scholarship: $100,000 for college tuition offered to Davis Scholars.
• Aurora Gratitude Scholarship gifted by the Aurora Humanitarian Initiative: granted a free enrollment in a two-year international baccalaureate program at UWC Dilijan, Armenia.
Affiliations
• Methodist University Mathematics Club | President 2024- present
• Methodist University Environmental Club | Member 2023- present
• Rick Herrema Foundation | Volunteer 2021- present
• Rotaract International Club | Member 2021- 2022
• Armenian Red Cross Fundraising, Armenia | Member 2019-2021
Languages
- English (Proficient)
- Arabic (Native)
- French (Beginner)
Timeline
Tutor
Methodist University Academic Support
08.2024 - Current
Customer Service Representative
InsurSouth, Inc.
05.2023 - 12.2023
Research Assistant
Methodist University, Department of CJFS
08.2021 - 05.2022
Bachelor of Science - Mathematics, Data Science
Methodist University
Bilingual International Baccalaureate Diploma (IBDP) -
United World College Dilijan
Similar Profiles
Lyndsay BucklewLyndsay Bucklew
Academic Peer Tutor at Campbell University Academic Support ServicesAcademic Peer Tutor at Campbell University Academic Support Services
Blake N. HansonBlake N. Hanson
Senior Facilitator at Northwestern University, Academic SupportSenior Facilitator at Northwestern University, Academic Support
Kayla MaharajKayla Maharaj
Student Success Navigator at Rowan University Academic Support ProgramsStudent Success Navigator at Rowan University Academic Support Programs