Nour Hazime
Dearborn Heights,MI
Summary
Results-driven educational professional with a strong background in clinic administration, medical testing, and social development. Proven track record of building positive relationships, exceeding goals, and troubleshooting complex problems. Possesses excellent verbal and written communication skills, with expertise in charting, insurance billing strategies, and parent communication. seeking a role that leverages my strengths in customer service, time management, and problem-solving.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
03.2023 - Current
- Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy
- Inspected drug storage sites to monitor drug supply expiration and maintain proper supply levels
- Called insurance companies to determine prescription cost
- Cleaned and sterilized equipment, work areas, and glassware for safety.
Substitute Teacher
Edu Staff
10.2021 - Current
- Followed classroom plans left by class teachers to continue student education and reinforce core concepts
- Upheld classroom routines to support student environments and maintain consistent schedules
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Repeatedly requested as a substitute teacher by teachers based on excellent past referrals and trusted performance.
Laboratory Assistant
Noor Diagnostics
02.2021 - 04.2023
- Maintained documentation on tests performed in the lab
- Handled and stored potentially contaminated nasal, oral, and blood samples to prevent compromise
- Reported positive and negative response cases according to established protocols and reporting mandates
- Inspected laboratory equipment to maintain good working condition for optimal results.
Restaurant Manager
Zaghloul Subs
06.2019 - 01.2021
- Coordinating inventory management and ordering supplies to maintain optimal stock levels
- Hiring, training, and evaluating staff members to ensure excellent customer service
- Developing and implementing marketing strategies to attract new customers and increase sales
- Maintaining high standards of quality, safety, and hygiene in the kitchen and dining areas
- Handling customer complaints and feedback to resolve issues promptly and professionally.
Restaurant Manager
Shish Kabob Express
08.2017 - 05.2019
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels
- Tracked daily sales transactions and invoices for accurate and updated financial reporting
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Medical Assistant
Manor Medical Center
05.2015 - 12.2016
- Sanitized, restocked, and organized exam rooms and medical equipment
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Obtained client medical history, medication information, symptoms, and allergies
- Performed medical records management, including filing, organizing, and scanning documents.
Education
Bachelor's Applied Science - Developmental Neuroscience
University of Michigan - Ann Arbor
Ann Arbor, MIAssociate of Science - Biochemistry
Henry Ford College
12.2019
Associate of Science - Physical Sciences
Henry Ford College
05.2017
Skills
- Clinic Administration
- Medical Testing
- Social Development
- Behavior Modeling
- Complex Problem-Solving
- Account Management
- Technology-Based
- Charting Expertise
- Insurance Billing Strategies
- Different Learning Styles
- Parent Communication
- Student Engagement
- Multicultural Awareness
- Health and Safety
Knowledge - Languageproficiency
Native, Fluent
References
Available upon request
Certification
Certified Pharmacy Technician
Certified Medical Assistant
Certified Pharmacy technician
License number 5303048424
Timeline
Pharmacy Technician
Walgreens
03.2023 - Current
Substitute Teacher
Edu Staff
10.2021 - Current
Laboratory Assistant
Noor Diagnostics
02.2021 - 04.2023
Restaurant Manager
Zaghloul Subs
06.2019 - 01.2021
Restaurant Manager
Shish Kabob Express
08.2017 - 05.2019
Medical Assistant
Manor Medical Center
05.2015 - 12.2016
Bachelor's Applied Science - Developmental Neuroscience
University of Michigan - Ann Arbor
Associate of Science - Biochemistry
Henry Ford College
Associate of Science - Physical Sciences
Henry Ford College