Nour Kadri
Summary
Detail-oriented professional with 15+ years of experience in office management, sales management, customer service, and event planning. Proven ability to streamline operations, enhance customer relations, and drive business growth through strong leadership and organizational skills. Adept at managing administrative functions, coordinating projects, and overseeing financial processes. Skilled in vendor negotiations, staff training, and event logistics, ensuring seamless execution and operational efficiency. Proficient in Microsoft Office and QuickBooks, Aiming to leverage my expertise to contribute to a dynamic team and support business success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Manager
ATS Construction
01.2020 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Manage accounts payable/receivable, invoicing, and payroll for employees and subcontractors.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Manager
City Experts NYC
04.2015 - 11.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Wedding & Event Coordinator
Nourie Designs
01.2011 - 01.2018
- Developed tailored wedding packages to meet diverse client needs, resulting in increased bookings.
- Maintained strong vendor relationships, ensuring high-quality service delivery at competitive pricing.
- Managed budgets effectively, optimizing resources without compromising quality or client expectations.
- Coordinated timelines and schedules for all parties involved, streamlining communication and reducing stress on the wedding day.
- Designed custom floor plans and seating arrangements to optimize guest experience during ceremonies and receptions.
- Enhanced client satisfaction by providing exceptional wedding planning and coordination services.
Education
Associate of Arts - Liberal Arts
Santa Monica College
Santa Monica, CA06-2009
Skills
- Office administration
- Customer service
- Team leadership
- Organizational skills
- Scheduling
- Data entry
- Bookkeeping
- Event coordination
- Conflict resolution
- Office management
Certification
Certified Wedding & Event Planning Certification
Timeline
Office Manager
ATS Construction
01.2020 - Current
Sales Manager
City Experts NYC
04.2015 - 11.2019
Wedding & Event Coordinator
Nourie Designs
01.2011 - 01.2018
Associate of Arts - Liberal Arts
Santa Monica College
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