Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Arab Consultants
12.2009 - 08.2012
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Bachelor of Science - Chemistry
Hashemite University of Jordan
Amman, Jordan
06.2009
Skills
Customer Service
Data Entry
Computer Skills
Microsoft Excel
Documentation and Recordkeeping
Office Administration
Certification
Six Sigma Principle course certificate ,Kennesaw state university-Coursera online.
Six Sigma Tools for Define and Measure course certificate ,Kennesaw State University-coursera online.
Six Sigma Tools for Analyze ,Kennesaw State University-Coursera online.
Introduction to Statistics online coursera , Stanford University.