Dynamic professional with extensive experience at KAUST, excelling in administrative management and multilingual communication. Proven track record in optimizing workflows and enhancing client engagement strategies. Adept at maintaining meticulous quality assurance while leading teams to achieve exceptional results. Skilled in performance analysis and crisis response coordination, driving success in diverse environments. Innovative ESL Teacher known for high productivity and efficient task completion. Possesses specialized skills in curriculum development, language assessment, and cultural sensitivity, ensuring tailored and effective teaching strategies. Excel in communication, patience, and adaptability, vital for navigating diverse learning environments, and fostering engaging educational experiences.
Implemented a filing system for legal documents, ensuring company transparency, Tracked maintenance team performance, improving department efficiency, Prospected various contractors, securing effectiveness and best quality of service, Implemented an electronic filing system for legal documents, ensuring company transparency, Established & maintained trusted relations with clients, vendors, and partners, Provided all administrative support as needed to head of operations, sales team, accounting, and client service managers, Managed front-desk reception with a 15-line phone, handling pressure and stress, Taking initiative in time of crisis with attention to detail, Handled business, company, and personal details of a highly confidential and sensitive nature, Managed and supported SAP implementation projects for an international University with a yearly budget of 15 million dollars., Reducing administrative staff needs from just over two people to one. But instead of eliminating positions, they reallocated staff to higher-value-producing work., Analyze existing business processes, gathering business users’ requirements, and functional specifications, conducting gap analysis and updating relevant documentation., Interacted with client business users for requirement gathering and analysis of existing business processes and prepared functional design document., Trained new staff members, creating a decrease in staff turnover, Motivated a staff-team of 10 employees: increasing productivity and sales, Planned and made decisions for the team, demonstrating a positive and productive attitude amongst the team, Tracked employment vacations and sick days, resulting in communication between employees and management, Interviewed potential part-time conference staff, decreasing staff turnover, Tracked maintenance team performance, improving department efficiency
TESL in Asia Seminar, Ulsan, South Korea, 01/01/06