Noureldin Mohsen
New York,NY
Summary
Healthcare analyst and operations professional with a Master of Healthcare Administration and incoming MS in Health Informatics. Skilled in provider capacity planning, scheduling template governance, KPI dashboards, and revenue cycle optimization. Experienced in using data and Excel to improve patient access, compliance, and capacity utilization in academic healthcare settings.
Overview
3
3
years of professional experience
Work History
Medical Assistant Manager
Neurology Services
Bayside, NY
06.2023 - 05.2025
- Redesigned provider templates and capacity plans, improving capacity utilization by 20% and cutting wait times by 15%.
- Aligned templates with demand forecasts, access goals, revenue cycle needs, and patient satisfaction data.
- Built KPI dashboards in Excel to track utilization, access, no-shows, and referral management; provided actionable insights.
- Partnered with practice ops, call center, template team, and EHR admins to resolve scheduling issues and uphold template standards.
- Tracked deliverables and led staff training to support change management.
Healthcare Compliance Analyst Intern
SUNY Downstate University Hospital
Brooklyn, NY
05.2024 - 08.2024
- Conducted internal audits for CMS and NYSDOH readiness; supported corrective action planning and policy alignment.
- Developed financial tracking and reporting tools for fund allocation, improving transparency and compliance monitoring.
- Assisted with performance improvement initiatives by collecting and analyzing metrics for operational dashboards.
- Delivered staff training on compliance workflows, improving audit readiness scores by 10%.
Staff Coordinator
K & K Medical Testing & Marketing
Remote
06.2022 - 03.2023
- Produced capacity and staffing forecasts to optimize scheduling and resource allocation across multiple sites.
- Built budget forecasts and financial reports; identified cost-saving opportunities and reduced bottlenecks.
- Coordinated with leadership to track project deliverables and outcomes, ensuring performance improvement targets were met.
Education
Master of Science - Health Informatics
SUNY Downstate Health Sciences University
Brooklyn, NY08-2025
Master of Healthcare Administration -
SUNY Downstate Health Sciences University
Brooklyn, NYBachelor of Health Sciences -
University of Manitoba
Winnipeg, CanadaSkills
- Provider Capacity & Template Configuration / Governance
- Capacity Utilization & Demand Forecasts
- Patient Access, Self-Scheduling & Referral Management
- Workflow Redesign & Revenue Cycle Optimization
- KPI Development, Metrics Dashboards & Actionable Insights
- Compliance Knowledge (HIPAA, CMS, TJC, NYSDOH)
- EHR Scheduling Templates: Criterions, Eagle (adaptable to Epic)
- Advanced Excel (pivot tables, lookups, charts)
- Project Coordination, Deliverables Tracking & Change Management
- Stakeholder Engagement: Practice Ops Call Center Leadership Central Template Team EHR Admins
Timeline
Healthcare Compliance Analyst Intern
SUNY Downstate University Hospital
05.2024 - 08.2024
Medical Assistant Manager
Neurology Services
06.2023 - 05.2025
Staff Coordinator
K & K Medical Testing & Marketing
06.2022 - 03.2023
Master of Science - Health Informatics
SUNY Downstate Health Sciences University
Master of Healthcare Administration -
SUNY Downstate Health Sciences University
Bachelor of Health Sciences -
University of Manitoba
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