Summary
Overview
Work History
Education
Skills
Websites
Activities
Timeline
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Noureldin Zidan

Summary

Adaptable Area Manager committed to surpassing company goals in deadline-driven, fast-paced environment. Experienced formulating strategies for increasing efficiency and minimizing costs. Talented multi-tasker with excellent attention to detail and superb strategic planning abilities. Professional knowledge of supply chain and end to end delivery; flow control, sortation, and dispatch.

Overview

3
3
years of professional experience

Work History

Dock Area Manager

Amazon
06.2023 - Current
  • Managed a team of 5 Ship Clerks to perform to best of their abilities
  • Managed staff schedules effectively, ensuring adequate coverage during peak periods without compromising employee satisfaction or productivity levels.
  • Collaborated with other departments to ensure seamless coordination of shipment arrivals and departures.
  • Orchestrated and developed a tool designed to simplify consolidation processes and increase productivity
  • Collaborated with other operation teams to ensure freight readiness for dispatch
  • Monitored performance metrics, identifying areas for improvement and taking corrective action when necessary.
  • Trained and mentored new team members, fostering an environment of growth and development within the department.
  • Implemented cost-saving measures that led to a reduction in operational expenses while maintaining high service quality levels.
  • Collaborated with loss prevention and carriers to decrease DPMO and concessions
  • Monitored and coordinated non-inventory resources with regional sites for efficiency
  • Engineered the redesign of the dock layout to increase container move productivity rates.
  • Enhanced dock efficiency by streamlining processes and implementing new procedures.

Flow Control and Sortation Area Manager

Amazon
09.2022 - Current
  • Built shift productivity plans by reviewing trend forecasts, determining productivity necessities, and managing a team of 5 process assistants and up to 300 hourly associates to execute plan accordingly while balancing labor.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Communicated organizational changes to process assistants and associates to build trust, buy-in, and commitment.
  • Built and implemented an aggressive data driven planning process for site, raising sort TPH (efficiency rate) by 4.1 points, in a span of 3 months.
  • Spearheaded safety projects, maintaining the site as the region's safest.
  • Conducted 1:1 meetings with Process Assistants, aligning performance and creating timelines for growth plans.
  • Orchestrated a project increasing equipment returns from 69% to 98% through accountability measures.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.

Head Bartender

Frungillo Caterers
09.2021 - 08.2022

Event Planning

Frungillo Caterers
02.2021 - 09.2021

Education

B.S. Business Administration - Concentration in Finance

Montclair State University
Montclair, NJ
05.2022

Skills

  • Bilingual in English and Arabic
  • Microsoft Excel (PivotTable, Macro, VLOOKUP)
  • Staff management
  • Safety
  • Logistics Coordination
  • Loss Prevention
  • Collaboration and Communication
  • Learn and Be Curious
  • Deep Dive

Activities

  • Amazon Black Employee Network POC for EWR5, 2023, 2023
  • Theta Xi, Sergeant of Arms, MSU, 2021, 2022
  • Multiple Sclerosis Fundraising, Volunteer, 2020, 2022
  • Cerebral Palsy Foundation, Volunteer, 2020, 2022
  • Habitat for Humanity, Volunteer, 2021, 2022

Timeline

Dock Area Manager

Amazon
06.2023 - Current

Flow Control and Sortation Area Manager

Amazon
09.2022 - Current

Head Bartender

Frungillo Caterers
09.2021 - 08.2022

Event Planning

Frungillo Caterers
02.2021 - 09.2021

B.S. Business Administration - Concentration in Finance

Montclair State University

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Noureldin Zidan