NOURHAN KHAMIS
North Miami Beach,USA
Summary
As a Dynamic QMS Specialist at Delta Quality and Environmental Advisory Group, a Process Specialist at Novartis, and a Pharmacist at El-Ezzaby Pharmacy, I was empowered through enhancing performance and quality through effective communication and process optimization. Proven track record in team collaboration and continuous improvement, driving successful project outcomes and fostering strong client relationships. Skilled in root-cause analysis, ensuring operational excellence in diverse environments. Resourceful Specialist known for high productivity and efficient task completion. Skilled in data analysis, project management, and strategic planning. Excel at communication, problem-solving, and adaptability, ensuring success in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
QMS Specialist
Delta Quality and Environmental Advisory Group
Cairo, Egypt
05.2020 - 01.2022
- Leveraged strong communication skills to build relationships with clients.
- Coordinated with cross-functional teams on projects and initiatives.
- Implemented strategies to improve performance, accuracy, and quality.
- Attended management meetings to record new directives and information, offering insights and suggestions to improve procedures.
Training Coordinator
Novartis Pharma
Giza, Egypt
10.2018 - 08.2019
- Organized and facilitated training sessions for new hires and existing employees.
- Tested trainees to measure progress and evaluate effectiveness of training.
- Evaluated training effectiveness through feedback from participants and stakeholders.
- Supported onboarding of new employees by hosting orientation sessions.
Process Specialist
Novartis Pharma
Cairo, Egypt
02.2018 - 08.2019
- Authored documents such as user manuals, standard operating procedures, training materials, and work instructions.
- Trained personnel on new processes or procedures related to quality control activities.
- Monitored production processes and identified opportunities for optimization.
- Assisted in resolving complex operational issues by troubleshooting system malfunctions.
Production and Quality Assurance Trainee
Servier
6th of October, Egypt
04.2017 - 06.2017
- Collaborated with other staff members in order to provide exceptional patient care services.
- Delivered medication to treatment areas, living units, residences and clinics, using various means of transportation.
- Provided customers with information about uses, effects and interactions of drugs.
Pharamcist
El-Ezzaby Pharmacy
Cairo, Egypt
02.2014 - 09.2016
- Delivered medication counseling and education to improve patient comprehension.
- Reviewed prescriptions for accuracy and completeness before dispensing.
- Supervised pharmacy technicians to optimize daily operational tasks and workflow management.
- Conducted drug utilization reviews to identify potential interactions and contraindications.
- Maintained detailed records of patient profiles, including allergies and medical histories.
- Managed inventory to ensure optimal stock levels met pharmacy requirements.
- Ordered, labeled, compounded, and dispensed prescribed medications efficiently.
- Consulted with patients regarding medication use, side effects, and dosage instructions.
Laboratory Analyst
Medical Caravan Charitable Organization
Cairo, Egypt
05.2014 - 10.2015
- Documented all aspects of testing performed including steps taken, analysis conducted, results obtained and conclusions drawn from each test case executed.
- Utilized knowledge of computer systems, networks and software development life cycles to identify areas for improvement in quality assurance processes.
Education
Bachelor of Science (B.S.) - Pharmaceutical sciences
Faculty of Pharmacy, Ain Shams University
Cairo07.2017
Skills
- Customer relations
- Team collaboration
- Continuous improvement
- Flexibility and Creativity
- Analytical thinking
- Root-cause analysis
- Process optimization
- Problem solving
- Effective communication
Certification
- Project Management Certification, Delta Company, 2022
- Innovation Through Design, University of Sydney, 2021
- Fashion Industry Essentials, Parsons School of Design in NYC, 2023
- Fashion Business Essentials, Parsons School of Design in NYC, 2025
- AiCE AI Career Essentials, ALX Africa, 2025
Awards
- University Highest Honors, Ain Shams University
- Excel Fellowship, Ain Shams University (annual award for students who get a very good or distinction overall grade)
Tests Taken
- GRE
- IELTS
- TOEFL
Languages
English
Full Professional
Spanish
Limited
German
Elementary
French
Elementary
Timeline
QMS Specialist
Delta Quality and Environmental Advisory Group
05.2020 - 01.2022
Training Coordinator
Novartis Pharma
10.2018 - 08.2019
Process Specialist
Novartis Pharma
02.2018 - 08.2019
Production and Quality Assurance Trainee
Servier
04.2017 - 06.2017
Laboratory Analyst
Medical Caravan Charitable Organization
05.2014 - 10.2015
Pharamcist
El-Ezzaby Pharmacy
02.2014 - 09.2016
Bachelor of Science (B.S.) - Pharmaceutical sciences
Faculty of Pharmacy, Ain Shams University