Summary
Overview
Work History
Education
Skills
Certification
Languages
Honors And Awards
Timeline
Generic

Noushin Shafiei

Denver,US

Summary

Dedicated and improved workflow efficiency professional with extensive experience in program assistance, patient access, office management, and project support across healthcare and engineering settings. Proven skills in data entry and analysis, multitasking, and team collaboration, with a strong focus on problem-solving and customer service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Assistant, Invasive cardiology

Denver Health
Denver, US
02.2025 - Current
  • Provide comprehensive administrative support to physicians, clinical staff, fellows and leadership, helping resolve scheduling conflicts and responding to routine operational needs.
  • Manage daily clinic and provider schedules using QGenda and On-Call Finder, ensuring appropriate provider coverage and efficient clinic operations.
  • Schedule, confirm, and adjust patient appointments in Epic; proactively contact patients for appointment reminders and rescheduling when needed.
  • Process Continuing Medical Education (CME) reimbursements, including documentation review, submission, and follow-up with finance teams.
  • Coordinate and organize staff meetings: prepare agendas, record minutes, manage calendar invites, and support meeting logistics.
  • Research coordinating and submission
  • OPPE, FPPE coordinating and submission
  • IT support and problem solving
  • Budgeting, purchasing and communicating with vendors

Program Assistant, Public Health Institute

Denver Health
Denver, US
07.2023 - 02.2025
  • Provided administrative support to the Sexual Health and Immunization Clinics.
  • Managed data collection, ensured database accuracy, and collaborated on agenda planning.
  • Organized and facilitated Clinic Coordination Committee meetings and compiled reports to drive cross-departmental collaboration.
  • Compiling projects which are at different phases and development with different deadline (Test Yourself Colorado, Cab injection, Doxypep, MTL lab, Labcorp, Patient Satisfaction Survey, OPPE,...)
  • Maintained office supplies, coordinated with vendors for event logistics, and assisted with event planning.
  • Supported staff with EPIC workflows and created Standard of Work resources to save staff training time, focusing on improving team productivity.
  • Conducted efficiency training sessions, reducing task completion times, and onboarded new program assistants.
  • Completing routine operational tasks (MER cart for patient safety)
  • Analyzed survey data to identify key trends and areas for improvement.

Patient Access Specialist

Denver Health
Denver, US
02.2022 - 07.2023
  • Verified insurance eligibility and benefits during pre-registration.
  • Conducted phone calls to confirm commercial insurance details.
  • Checked in over 50 patients daily for their scheduled appointments.
  • Made 20+ reminder calls to patients for upcoming appointments.
  • Efficiently completed registration processes in the Emergency Department and Adult Urgent Care to support medical staff in patient treatment.

Office Manager

Rocky Mountain Adult Daycare
Denver, US
12.2019 - 06.2021
  • Facilitated effective collaboration among team members to streamline office operations and achieve organizational goals.
  • Analyzed client attendance rates and submitted reports to Medicaid and Medicare to secure payments for visits.
  • Monitored and managed the program budget, ensuring efficient fund allocation and adherence to approved spending limits.
  • Coordinated with Case Managers and reviewed reports for Certified Nursing Assistants (CNAs).
  • Handled daily payroll tasks, including QuickBooks, billing, and bank account management.
  • Updated client medical statuses and maintained complete medical files for emergency situations.

Project Manager Assistant, Technician, Assembler

CABLENET Wiring Products
Denver, US
02.2018 - 08.2018
  • Reviewed Bills of Materials and marked up customer drawings as needed.
  • Assembled cables and boxes for Lockheed Martin and ULA projects.
  • Managed and coordinated multiple external projects (Lockheed Martin, ULA) throughout their lifecycle.
  • Verified all client drawings and schematics to prevent errors.
  • Prepared necessary parts for production before assembly began.
  • Tracked key performance indicators and assessed program effectiveness, providing updates and recommendations to senior staff.
  • Maintained data accuracy and ensured compliance with data protection standards, protecting participant information and upholding analysis integrity.
  • Kept comprehensive records of vendor interactions, contracts, and transactions, ensuring documentation accuracy for audits and future reference.

Education

B.E. - Technology of Textile Engineering

Isfahan University of Technology (IUT)
Isfahan, Iran
06.2012

Skills

  • Data Analysis
  • Microsoft Office
  • QuickBooks
  • EPIC
  • MATLAB
  • C
  • LATEX
  • Adaptability
  • Problem Solving
  • Customer Service
  • Solution-oriented
  • Multitasking
  • Teamwork
  • Creativity
  • Flexibility

Certification

  • LEAN Training, 2023
  • RIHEL Classes, 2023

Languages

  • English, Fluent
  • Persian, Native
  • Spanish, Conversational proficiency

Honors And Awards

Accepted with B.S. Full scholarship in IUT, 09/01/07, 06/01/12

Timeline

Administrative Assistant, Invasive cardiology

Denver Health
02.2025 - Current

Program Assistant, Public Health Institute

Denver Health
07.2023 - 02.2025

Patient Access Specialist

Denver Health
02.2022 - 07.2023

Office Manager

Rocky Mountain Adult Daycare
12.2019 - 06.2021

Project Manager Assistant, Technician, Assembler

CABLENET Wiring Products
02.2018 - 08.2018

B.E. - Technology of Textile Engineering

Isfahan University of Technology (IUT)

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