NOUSHY BAGHERI
Anaheim,CA
Summary
Qualified sales associate with 15 years of experience supporting sales department in offering unique solutions to retain existing client relationships as well as generating ideas for working with future clients. Acted as a liaison between business and technical teams with excellent communication skills. Proven ability to manage multiple projects while meeting challenging deadlines. Excellent reputation for resolving problems and improving customer satisfaction. Clear understanding of customer sales need, with excellent communication skills. Motivated to learn, grow and excel in sales industry.
Overview
25
25
years of professional experience
Work History
Sales Assistant
Kennedy Cadillac
03.2021 - 12.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with team members to achieve monthly sales targets and objectives.
- Exceeded personal sales goals through diligent follow-up with prospective customers and building rapport with existing clientele.
- Worked closely with store management to implement strategic marketing initiatives aimed at driving foot traffic into the store location.
Sales Associate And Customer Service
Farah Florist
05.2013 - 07.2021
- Managed customer inquiries and concerns in a professional and timely manner, ensuring excellent Customer Service
- Demonstrated Product Knowledge and provided recommendations to customers based on their needs
- Processed sales transactions accurately and efficiently, utilizing Retail Sales skills
- Assisted in maintaining a clean and organized store environment, contributing to the Sales Floor management
- Collaborated with team members to achieve sales targets and deliver exceptional Customer Care.
Sales Associate And Customer Service
Nordstrom
12.1998 - 06.2012
- Provided exceptional Customer Service to clients, addressing inquiries and resolving issues promptly and effectively
- Utilized Product Knowledge to assist customers in making informed purchasing decisions
- Performed cash handling and transaction processing accurately and efficiently, demonstrating strong Administrative Tasks abilities
- Assisted in maintaining store appearance and organization, including restocking shelves and merchandising products, ensuring a well-presented Sales Floor
- Collaborated with team members to achieve sales targets and meet customer satisfaction goals, contributing to Retail Sales success.
Education
Bachelor's of Science - Liberal Arts And Health Sciences
Excelsior College
Albany, NY 2002.01 - 2002.06
Skills
- Customer Service
- Phone Calls
- Sales Floor
- Retail Sales
- Administrative Tasks
- Outbound Calls
- Word Processing
- Product Knowledge
- Scheduling Appointments
- Purchase Orders
- Customer Care
- Customer Sales
- Financial Statements
- Data Entry
- Sales expertise
- Customer Needs Assessment
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Customer Assistance
- Attention to Detail
- Creative Thinking
- Positive Customer Engagement
- Excellent Written and Verbal Communication
- Building Customer Loyalty
- Organization
- Decision-Making
- Goal-Driven
- Relationship Building
- Team Leadership
- Meeting Sales Goals
- Computer Proficiency and Microsoft Office
- Exceeding Customer Expectations
- Documentation And Reporting
- Inventory Management
- Team Supervision
Personal Information
Title: SALES ASSOCIATE AND CUSTOMER SERVICE
Languages
Persian
Full Professional
Timeline
Sales Assistant
Kennedy Cadillac
03.2021 - 12.2023
Sales Associate And Customer Service
Farah Florist
05.2013 - 07.2021
Bachelor's of Science - Liberal Arts And Health Sciences
Excelsior College
2002.01 - 2002.06
Sales Associate And Customer Service
Nordstrom
12.1998 - 06.2012
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