Nova Parker
Jerome
Summary
Dependable and motivated professional with experience in customer service, hospitality, and in-home care. Skilled at creating positive guest experiences, maintaining clean and organized environments, and supporting both team operations and individual client needs. Known for strong communication, attention to detail, and a compassionate approach to helping others. Brings a consistent work ethic and a positive attitude to every role, whether assisting customers, coaching children, or providing personal care.
Overview
3
3
years of professional experience
Work History
Private House Cleaner
The Sandafures (an Old Couple That I Work For)
02.2022 - Current
- Provided daily cleaning and household support for an elderly couple, maintaining a clean, safe, and organized living environment.
- Maintain a clean and organized home environment by washing dishes, doing laundry, sweeping, mopping, and cleaning the kitchen.
- Take out trash, tidy living spaces, and ensure all household areas are neat and sanitary.
- Water indoor and outdoor plants on a regular schedule to keep them healthy and well-maintained.
- Provide light caregiving support to an elderly resident, including assisting with leg care and wrapping related to diabetes management.
- Demonstrated reliability while working independently in a private home setting.
Rover Coach
KidStrong
03.2025 - 10.2025
- Supported lead coaches in delivering high-energy classes that focused on building kids’ confidence, strength, and social skills.
- Engaged with children ages 1–11, providing positive reinforcement and individualized attention to support development.
- Assisted with class setup, equipment organization, and maintaining a safe, clean, and motivating environment.
- Communicated effectively with parents about class progress, child engagement, and upcoming events.
- Adapted coaching techniques to fit different age groups and learning styles while maintaining class flow and engagement.
- Collaborated with team members to ensure smooth transitions between classes and consistent implementation of KidStrong curriculum.
Front of House Employee
Tiger Zone
12.2023 - 10.2025
- Greeted and assisted guests with check-in, lane assignments, and shoe rentals, ensuring a welcoming and efficient experience.
- Operated POS system to process payments for bowling games, food, and beverages accurately.
- Maintained cleanliness and organization of the front counter, dining area, and arcade spaces.
- Answered phone calls, managed reservations, and provided information about promotions and events.
- Supported food and beverage service, including taking orders and delivering items to customers.
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Resolved guest concerns quickly and professionally to maintain high customer satisfaction.
Back Waiter
Craft Lounge
09.2024 - 12.2024
- Helped servers and bartenders keep things running smoothly by clearing tables, refilling drinks, and making sure guests had what they needed.
- Kept the dining and bar areas clean and organized, even during busy weekend shifts.
- Worked closely with the team to make sure service was fast and friendly, especially during large events or rush hours.
- Learned how to multitask in a fast-paced environment while staying positive and professional with guests.
Education
High School Diploma -
Jerome Highschool
Jerome, ID05-2024
Skills
- Cleaning and organizing
- Detail-oriented
- Customer service
- Clear communication
- Greeting guests
- Open-close procedures
- Cash handling
- POS systems
- Reservation management
- Multitasking
Timeline
Rover Coach
KidStrong
03.2025 - 10.2025
Back Waiter
Craft Lounge
09.2024 - 12.2024
Front of House Employee
Tiger Zone
12.2023 - 10.2025
Private House Cleaner
The Sandafures (an Old Couple That I Work For)
02.2022 - Current
High School Diploma -
Jerome Highschool