Summary
Overview
Work History
Skills
Philanthropy - Bungoma Ministries
References
Timeline
Generic
NOVA SCIALABBA

NOVA SCIALABBA

Las Vegas,NV

Summary

Experienced professional skilled in building profitable customer relationships by prioritizing people and community. Recognized for embodying honesty, integrity, and leading by example.

Overview

15
15
years of professional experience

Work History

Office Manager / Resident Producer

LCI
Las Vegas, Nevada
11.2021 - Current
  • Supervised staff members, organized schedules and delegated tasks.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Monitored market conditions to ensure that existing policies remain competitively priced.
  • Negotiated contracts between insurers and insured parties in order to obtain favorable terms for both sides.

Event Sales Management

Brio
04.2009 - 11.2021
  • Hired to help grow underperforming department.
  • Coached, developed and motivated team to achieve revenue goals.
  • Successfully managed and oversaw all operational activity in-store and remotely to consistently exceed client expectations.
  • Achieved a significant increase in annual sales from 50k in 2009 to 620k by the end of 2019
  • Took on the role of Regional Banquet Manager in 2013, overseeing operations across multiple locations
  • Generated increased sales through the creation and implementation of event menus on a national scale
  • Developed strong team members, decreasing turnover by 30% over a three-year period.
  • Secured repeat business from Brio's largest client for over 8 consecutive years.

Beverage Manager

Blvd Cocktail Company
08.2014 - 02.2015
  • Maintained inventory of all wine, beer, spirits, and non-alcoholic beverages.
  • Ensured compliance with applicable food safety regulations and laws related to alcoholic beverages.
  • Supervised bar staff including scheduling shifts, assigning tasks, providing guidance and monitoring performance.
  • Delegated work to staff, setting priorities and goals.

Skills

  • Customer Relations
  • Staff Management
  • Training and coaching
  • Performance Improvement
  • Relationship Building
  • Strategic Planning

Philanthropy - Bungoma Ministries

Established fish farms and bee colonies in Bungoma, Kenya creating sustainable living environments for orphans.  Additionally, facilitated educational programs to prepare them for essential educational and employment opportunities.

References

References available upon request.

Timeline

Office Manager / Resident Producer

LCI
11.2021 - Current

Beverage Manager

Blvd Cocktail Company
08.2014 - 02.2015

Event Sales Management

Brio
04.2009 - 11.2021

Similar Profiles

CREATE PROFILE
NOVA SCIALABBA