Novalee Delone

Work History

Server / Sales

Waffle House

Augusta, GA

08.2024 - 11.2024

Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections.
Effectively communicated with the cook the waffle house language to ensure accurate order preparation and timely delivery of meals to tables.
Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service.
Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures.
Collaborated with the cook on special dietary requests or modifications from customers ensuring accuracy in meal preparations.
Demonstrated Adaptability in a fast-paced environment, adjusting to changing situations and priorities while maintaining excellent customer service.
Collaborated with kitchen staff to ensure accurate food orders and timely delivery.
Operated POS terminals to input orders, split bills, and calculate totals.
Greeted customers, answered questions, and recommended specials to increase profits.
Delivered food orders promptly and courteously.
Cleaned tables and chairs to prepare dining area for next customers.
Greeted guests and provided menus.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Stayed informed about daily specials, new menu items, promotions.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Stocked service areas with supplies during slow periods.
Prepared checks, itemizing total meal costs and taxes.
Filled condiments and napkin containers during slack periods.
Brought out the check before the customer finished eating so they could pay and leave on there our time.

Retail sales associate

Breeza Beachwear

Myrtle Beach, SC

02.2024 - 08.2024

Provided exceptional customer service by proactively approaching customers, locating merchandise, and assisting with size requests.
Unlocked dressing rooms and retrieved requested sizes for customers trying on items.
Maintained store organization & Ensured cleanliness and tidiness.
Stocked shelves with merchandise & Organized displays to attract customer attention.
Removed excess sizes to accommodate new shipments.
Folded and hung clothes using a folding board.
Replaced misplaced items after customers left And Refolded unpurchased clothes after customers leave the store.
Organized shirts by size & color.
Climbed ladders to stock high-rack items.
Used pole extensions for high-hanging clothes.
Took out trash, vacuumed dressing rooms, and swept floors at closing.
Before leaving I would go to the back and flip the breaker to turn off the lights.
Managed inventory levels and restocked merchandise as needed.
Collaborated with team members to create promotional displays for seasonal sales.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Assisted customers with finding the right product for their needs.
Helped customers by answering questions and locating merchandise.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Provided product information and answered customer questions.
Organized displays to attract customers and promote sales.
Used product knowledge to suggest items to match client needs.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Promoted special offers and discounts to encourage additional purchases.
Assessed customer product needs and interests in order to best recommend suitable items.
Inspected purchased items for defects before handing them over to customers.
Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
Greeted and assisted customers with product selection, offering personalized shopping advice.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Answered store and merchandise questions and led customers to wanted items.

eBay sales/customer service associate

Top Dawg Pawn

Augusta, GA

01.2023 - 09.2023

Utilized exceptional communication and negotiation skills to drive e-commerce success, leveraging expertise in online marketplaces.
Created engaging online listings for eBay and Facebook Marketplace, including high-quality product photos and competitive pricing research.
Monitored online sales, responding promptly to customer inquiries and negotiating prices.
Provided exceptional customer service via phone, addressing questions on items, hours, and location.
Researched and priced incoming pawned/sold items, generating price tags for in-store sales.
Efficiently prepared online orders for shipping, including packaging and labeling.
Successfully sold $1,400 worth of merchandise online in a single day, ensuring timely and accurate shipping preparation.

Assembly line technician/ manufacturer

John Deere

Grovetown, GA

05.2022 - 12.2022

Conducted rigorous inspections to ensure secure lines, fuses, and tractor safety.
Installed diesel, coolant, oil, and AC systems in open stations and cabs at the 'run-in' station.
Calibrated brakes for 3-series tractors.
Assembled and installed hoods, cab doors, and fenders.
Applied decals to fenders.
Set a production record of delivering 22 tractors per shift on my lane.

Low voltage field technician

OCCS

Grovetown, GA

03.2021 - 04.2022

Installed and mounted TVs, projector screens, and audio equipment at Amazon in Appling, GA.
Wired and terminated CAT5 and CAT6 cables at FedEx and Amazon in Augusta, GA.
Certified in operating a scissor lift.
Ability to read blueprints to determine where cables should be ran.
Installed and terminated racks and patch panels, as well as punched down voice and data jacks.
Ran cable throughout entire warehouse to install time clocks.
After running cable from point A, ran each cable to point B which was the control panel, then terminated & labeled them to be installed into the patch panel.
Conducted technical diagnostics and troubleshooting to resolve equipment issues.
Demonstrated proficiency in working at ladder heights.

Residential House Painter

Brazell Painting

Augusta, GA

05.2017 - 10.2020

Applied brush, roller, and spray painting techniques for desired finishes.
Prepared surfaces through scraping, sanding, and priming.
Custom-matched paint colors to meet customer specifications.
Maintained a clean, safe environment, adhering to hazardous material disposal protocols.
Ensured customer satisfaction through effective communication.
Protected surfaces with drop cloths, plastic coverings, and tape.
Provided training and supervision to new team members.
Consistently recognized as a top-performing painter for exceptional quality and customer service.

Work Preference

Work Type

Location Preference

Important To Me

Summary

Overview

Work History

Server / Sales

Retail sales associate

eBay sales/customer service associate

Assembly line technician/ manufacturer

Low voltage field technician

Residential House Painter

Education

GED -

Skills

Work Availability

Portfolio

Timeline

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