Novalee Millard
Boonville,In
Summary
Dynamic Activities Associate with a proven track record at Trilogy, excelling in event promotion and relationship building. Expert in designing engaging activities that enhance residents' quality of life. Skilled in project management and customer service, consistently delivering exceptional experiences while fostering a vibrant community atmosphere.
Overview
3
3
years of professional experience
Work History
Activities Associate
Trilogy
Boonville, IN
12.2022 - Current
- Coordinated off-site activities and accompanied residents throughout excursions.
- Engaged residents through events, small groups, and personal attention.
- Scheduled painting classes, entertainment, and other special events.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Assisted in creating care plans, entered assessments, and quarterly update on residents
Online Grocery Associate
Walmart
Boonville, IN
11.2022 - 01.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
Education
Activity Director Certificate - Activities
NCCAP
Online03.2025
Associates - Health Services Management
Ivy Tech Community College of Indiana
Evansville, INSkills
- Design skills
- Facility management
- Event promotion
- Meeting facilitation
- Activity scheduling
- Customer service
- Flexibility
- Relationship building
- Senior living experience
- Documentation skills
- Newsletter preparation
- Project management
- Inventory ordering
- Event planning
- Family relationship development
- Arts and crafts planning
Timeline
Activities Associate
Trilogy
12.2022 - Current
Online Grocery Associate
Walmart
11.2022 - 01.2023
Activity Director Certificate - Activities
NCCAP
Associates - Health Services Management
Ivy Tech Community College of Indiana