Summary
Overview
Work History
Education
Skills
Interests
Extracurricular activities
Timeline
Generic

Novayia McDaniel

Van Alstyne,TX

Summary

I am a hardworking employee, with great communication skills and can lift heavy things. I have good organizational skills. I can maintain high standards and move in fast pace environments, and very reliable.

Overview

3
3
years of professional experience

Work History

Ice Cream Scooper

Braums
06.2024 - Current
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
  • Operated cash registers and processed payments accurately.
  • Carried out cash and card transactions quickly and thoughtfully.
  • Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
  • Provided exceptional customer care through active listening skills and addressing concerns promptly.
  • Maintained cleanliness and organization in establishment.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.

Server Assistant

Texas RoadHouse
11.2023 - 02.2024
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
  • Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.

Server

Romanos
05.2022 - 11.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Improved dining experience by providing prompt, attentive service to guests.

Education

High School Diploma -

Van Alstyne High School
Van Alstyne, TX
05-2026

Skills

  • Quick learner
  • Energy and enthusiasm
  • Memory retention
  • Sales transactions
  • Reliability and punctuality
  • Proper sanitation practices
  • Food handling safety
  • Cash handling proficiency
  • Customer engagement
  • Guest service
  • Creativity and innovation
  • Cleaning and organization
  • Patience and empathy

Interests

  • Baking
  • I like working with my hands and fixing things
  • Gym Workouts
  • Music
  • Gardening
  • Volunteering
  • Watching Movies and TV Shows
  • Photography
  • Cooking
  • Blogging
  • Food Blogging
  • I like trying new recipes and food trends
  • Reading
  • Playing Sports
  • Cake Decorating
  • Road Trips

Extracurricular activities

Powerlifting

Cheerleading

Shotput

Discus

Baking/Cooking

Timeline

Ice Cream Scooper

Braums
06.2024 - Current

Server Assistant

Texas RoadHouse
11.2023 - 02.2024

Server

Romanos
05.2022 - 11.2023

High School Diploma -

Van Alstyne High School

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Novayia McDaniel