Nove Claire Langaman
Fayetteville,NC
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Hardworking and passionate job seeker with strong organizational skills eager to secure Medical Assistant position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Cape Fear Valley Health System (Urology)
09.2020 - Current
- Performing administrative and clinical duties in healthcare environment.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Taught patients about medications, procedures, and care plan instructions.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
Registered Medical Assistant
Digestive and Liver Disease Specialist
01.2016 - 04.2020
- Performing front office and back office duties in medical setting.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
Resident Assistant/ Care Giver
State College Center Care
05.2014 - 07.2019
- Assisting and helping clients or residents with daily living.
- Monitored building access during evening hours to provide secure living environment while fostering strong relationships with residents.
- Streamlined administrative processes by implementing efficient filing system for resident paperwork.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Supervised daily activities and provided assistance to staff.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Assisted residents in preparing for activity and social programs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Kept clients engaged in social networks and communities for personal health and growth.
Sales Associate
Macy's Department Store
09.2015 - 12.2015
- Assisting customers and managing cash registers in retail environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
Medical Assistant
Diamond Medical Associates
06.2015 - 12.2015
- Performing front office duties in medical setting.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Medical Assistant
Digestive and Liver Disease Specialist
07.2007 - 05.2015
- Performing front office and back office duties in medical setting.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
Cashier / Stocker
Gemmae Bakeshops and Seafood
10.2006 - 12.2009
- Handling cash transactions and maintaining checkout areas in retail establishment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Caregiver, Special Needs
Greenbrier Homes
02.2006 - 10.2006
- Assisting residents with everyday activities and providing documentation and clerical support.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Kept clients engaged in social networks and communities for personal health and growth.
- Arranged transportation and accompanied patients to doctors' offices and errands.
Education
Diploma in Medical Assistant -
Everest College
Anaheim, CA01.2007
Diploma in Computer Science -
Infotech Institute of Arts and Sciences
Pasig City, Philippines01.2004
Skills
- Patient Care Coordination
- Privacy and confidentiality
- Phlebotomy Techniques
- HIPAA Compliance
- Patient Scheduling
- Clinical Documentation
- Emergency Response Preparedness
- Medical Terminology
- Obtaining Prior Authorization for Medication and Imaging
- Wound Care Assistance
- Maintaining confidentiality
- Data Entry
- CPR
- Procedure Assistance
Certification
- College Diploma
- Diploma in Medical Assistant
- CPR certification
References
- Jessica Shook, Office Manager. Cape Fear Valley Urology
- Jennifer Warren, Supervisor RN
- Daniel Molitor, LVN., Digestive and Liver Disease Specialist, 714-636-9100
- Liza At, MA., Digestive and Liver Disease Specialist, 714-636-9100
Timeline
Registered Medical Assistant
Cape Fear Valley Health System (Urology)
09.2020 - Current
Registered Medical Assistant
Digestive and Liver Disease Specialist
01.2016 - 04.2020
Sales Associate
Macy's Department Store
09.2015 - 12.2015
Medical Assistant
Diamond Medical Associates
06.2015 - 12.2015
Resident Assistant/ Care Giver
State College Center Care
05.2014 - 07.2019
Medical Assistant
Digestive and Liver Disease Specialist
07.2007 - 05.2015
Cashier / Stocker
Gemmae Bakeshops and Seafood
10.2006 - 12.2009
Caregiver, Special Needs
Greenbrier Homes
02.2006 - 10.2006
Diploma in Medical Assistant -
Everest College
Diploma in Computer Science -
Infotech Institute of Arts and Sciences
- College Diploma
- Diploma in Medical Assistant
- CPR certification
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