Summary
Overview
Work History
Education
Skills
Timeline
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November Casper

Yakima,WA

Summary

Hi, thank you for taking the time to review my resume. You may have noticed the time gap between now and when I ended my last job in 2023. That is because I have been a stay-at-home mom since May 2023. I am currently looking for a part-time job because reliable childcare has become available to me.

Overview

4
4
years of professional experience

Work History

Daycare Assistant

Debbie's Daycare
Yakima, WA
08.2022 - 05.2023
  • Developed positive relationships with parents through communication about their child's daily activities.
  • Attended workshops related to early childhood education topics such as language development or nutrition.
  • Conducted regular assessments of each child's development progress.
  • Followed all state regulations pertaining to childcare facilities including sanitizing materials after use by multiple children.
  • Participated in professional development opportunities related to childcare best practices.

Assistant Manager

Crave Coffee
Yakima, WA
10.2021 - 07.2022
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Communicated regularly with customers to gain insights into their needs.
  • Resolved conflicts between team members in an effective manner.
  • Monitored employee attendance records, timekeeping, and payroll information.

Temp Waitress

Warehouse West Grill
Yakima, WA
05.2021 - 09.2021
  • Bussed tables as needed during peak hours.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Processed payments accurately using cash registers or POS systems.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Replenished beverages when necessary.
  • Communicated daily specials to customers.
  • Took orders for food and drinks and delivered them to guests.

Barista

Buzzin Bee's
Yakima, WA
03.2021 - 09.2021
  • Monitored inventory levels of supplies and restocked when necessary.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Ground beans for espresso shots according to individual customer specifications.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Adhered to health department regulations concerning sanitation standards.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.

Cashier

The Mocha Tree Espresso
Yakima, WA
07.2020 - 02.2021
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer inquiries regarding store policies and procedures.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Resolved customer complaints professionally in accordance with company policy.

Shift Supervisor

Bruchi's Cheesesteaks & Subs
Yakima, WA
10.2019 - 06.2020
  • Identified opportunities for process improvements through data analysis.
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Assisted customers with product selection when needed.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Monitored staff performance to ensure quality standards were met.
  • Responded promptly to customer inquiries or complaints in a professional manner.

Education

High School Diploma -

Selah High School
Selah, WA
06-2020

Skills

  • Child development
  • Classroom management
  • Regulatory compliance
  • Safety protocols
  • Activity planning
  • Behavioral assessment
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Effective communication
  • Sanitation practices
  • Health and safety

Timeline

Daycare Assistant

Debbie's Daycare
08.2022 - 05.2023

Assistant Manager

Crave Coffee
10.2021 - 07.2022

Temp Waitress

Warehouse West Grill
05.2021 - 09.2021

Barista

Buzzin Bee's
03.2021 - 09.2021

Cashier

The Mocha Tree Espresso
07.2020 - 02.2021

Shift Supervisor

Bruchi's Cheesesteaks & Subs
10.2019 - 06.2020

High School Diploma -

Selah High School

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