Novia Lovato
Fayetteville,NC
Summary
Seasoned installation and repair professional familiar with a wide range of lock types, brands and systems, as well as related door hardware. Demonstrated success in providing exceptional work for routine jobs and emergency calls. Superior work ethic and excellent time management abilities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
year of professional experience
Work History
Locksmith apprenticeship
LAB Locksmith
Fay, NC
01.2025 - Current
- Operated key cutting machines to duplicate various types of keys.
- Assisted customers in selecting appropriate locks for their security needs.
- Installed deadbolts and other locking mechanisms in residential properties.
- Customer service and maintenance experience
- Conducted lock repairs and maintenance to ensure proper functionality.
- Responded to emergency lockout situations with prompt and efficient service.
- Provided on-site consultations to assess security vulnerabilities for clients.
- Maintained inventory of locks, keys, and tools for daily operations.
- Collaborated with team members to improve service delivery processes.
- Provided estimates for labor costs associated with lock installation projects.
- Completed new installations of components such as locks, handles and closers.
- Utilized a variety of hand tools including screwdrivers, pliers and wrenches while performing work assignments.
- Researched different types of locks available in order to recommend suitable products to customers.
- Operated tools and devices to open locks when no key was available.
- Created master key systems to provide access to multiple areas within a building.
- Replaced worn out parts such as springs, pins, tumblers, cylinders and levers in mechanical locks.
- Cleaned, lubricated and adjusted locking mechanisms as needed.
- Maintained accurate records of all lock installations and repairs performed.
- Repaired broken locks and re-keyed existing locks to new keys.
Skills
- Key cutting
- Lock installation
- Lock repair
- Security assessment
- Master key systems
- Customer service
- Inventory management
- On-site consultations
- Emergency response
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Technical troubleshooting
- Lock picking
- Mailbox lock replacement
- Cylinder servicing
- Emergency lockout resolution
Timeline
Locksmith apprenticeship
LAB Locksmith
01.2025 - Current