Novian Rivera
Summary
- Dr. Tehrani - Roger Williams Director of International Programs - mtehrani@rwu.edu
- Joe Serfass - Varsity Baseball Coach - jserfass@windsorct.org
- Raymond Perez - Travelers Insurance Director of Business Systems - rperez@travelers.com
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Selector
Freight Handlers Inc.
06.2023 - Current
- Collaborated with team members to achieve daily pick and pack goals.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Organized warehouse shelves and racks to maximize space utilization.
Insurance Agent
American Income Life
02.2023 - 04.2023
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
Sales Associate
HomeGoods
10.2019 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Lead Custodian
Club Fitness
03.2017 - 12.2019
- Performed custodial duties to maintain safe and clean workout environment
- Sanitized and maintained floors by sweeping, mopping and refinishing.
- Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Field Worker
Hastings Tobacco
06.2015 - 07.2016
Education
Bachelor of Science - International Business
Roger Williams University
Bristol, RI05.2022
Skills
- Adaptability
- Data Accuracy
- Social Perceptiveness
- Complex Problem-Solving
Certification
- Certified Accidental, Health, Life, and Sickness Producer
- Certified Palette Jack Operator
Timeline
Warehouse Selector
Freight Handlers Inc.
06.2023 - Current
Insurance Agent
American Income Life
02.2023 - 04.2023
Sales Associate
HomeGoods
10.2019 - 11.2021
Lead Custodian
Club Fitness
03.2017 - 12.2019
Field Worker
Hastings Tobacco
06.2015 - 07.2016
Bachelor of Science - International Business
Roger Williams University
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