Nicole Siekert

• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Advised, sold and configured Insurance products in single and multiple transactions meeting and exceeding sales goals
• Determined client needs and financial situations by listening and scheduling fact-finding appointments.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Approached potential clients by using direct marketing mailings and phone contacts.
• Built relationships with clients using active listening and issue resolution to provide excellent service.
• Maintained high standards of customer service by building relationships with clients.
• Cross-sold insurance products to existing clients to reach sales targets.
• Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
• Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
• Developed and implemented marketing strategies to boost sales and increase customer base.
• Prepared and reviewed insurance applications to verify compliance with regulations.
• Created detailed reports for management to track performance and sales.
• Utilized CRM software to manage client relationships.
• Created sources for continuous client referrals within community and with businesses using extensive networking skills.
• Analyzed risk factors to recommend appropriate coverage levels.
• Educated clients on insurance policies and procedures by creating informational documents and resources for customers outlining product details and policies in correlation with company guidelines
• Conducted annual reviews of existing policies to update information.
• Evaluated competitors' products and services to gain competitive advantage.
• Finalized sales and collected necessary deposits.
• Analyzed needs to provide customized insurance solutions to customers through Needs Analysis Reports.
• Designed presentations and marketing materials to promote insurance products.
• Monitored customer feedback and identified areas of improvement.
• Generated leads through cold-calling, networking and other outreach methods.
• Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Advised, sold and configured Auto, Home and Life Insurance products in single and multiple transactions regularly exceeding sales goals
• Drafted, finalized and submitted paperwork to complete sales.
• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Interacted with customers daily to provide personalized product guidance, resolve issues and open new accounts.
• Demonstrated product features, answered questions and persuasively overcame objections.
• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Created and implemented sales strategies to successfully meet and exceed company targets.
• Provided first-rate service to all customers and potential customers.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and delivered engaging sales presentations to convey product benefits.
• Utilized CRM software to manage customer accounts and track performance metrics.
• Negotiated contracts with clients and developed relationships with key personnel.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Used customer insights to develop innovative sales strategies to increase sales.
• Developed and implemented marketing plans to increase brand awareness and drive sales.
• Managed customer accounts to secure customer satisfaction and repeat business.
• Developed and implemented sales strategies to increase profits.

• Assisted call-in customers with questions and orders.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
• Identified new targets, developed new business opportunities and presented product lines to customers.
• Used Salesforce CRM software to record personal information and purchases of contacted prospects.
• Explained features and advantages of Insurqnce products or services to promote sales.
• Increased sales and customer satisfaction through personalized servicing.
• Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Met with existing customers and prospects to discuss insurance needs and recommend optimal solutions.
• Negotiated contracts with clients and developed relationships with key personnel.
• Generated new leads through networking and attending industry events.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Managed customer accounts to secure customer satisfaction and repeat business.
• Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
• Used customer insights to develop innovative sales strategies to increase sales.
• Developed and implemented sales strategies to increase profits.
• Utilized CRM software to manage customer accounts and track performance metrics.
• Developed and implemented marketing plans to increase brand awareness and drive sales.

• Advertised client properties through websites, social media, and real estate guides.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Marketed and sold property for clients by hosting open houses and advertising online and in print.
• Maintained connections with clients to encourage repeat business and referrals.
• Compared recently sold area properties to determine competitive market prices.
• Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
• Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
• Advised and informed prospective clients on current market activities and conditions.
• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
• Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
• Wrote contracts to outline sales and purchases of properties.
• Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.
• Liaised between buyers and sellers to provide positive experiences for both parties.
• Presented purchase offers to sellers for consideration.
• Communicated with clients to understand property needs and preferences.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Negotiated, facilitated, and managed real estate transactions.
• Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
• Developed and presented proposals to clients to raise awareness of potential real estate investments.

• Devised processes to boost long-term business success
• Provided elite customer service by exceeding customer expectations with referral of qualified candidates to meet Employer needs
• Promoted business via social media to generate leads and maximize brand identity.
• Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
• Designed business plan to define concept, short-term and long-term goals and strategies.
• Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
• Interviewed, performed background checks and hired ideal candidates
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Scheduled employees for shifts, taking into account customer needs and employee strengths.
• Interacted well with customers to build connections and nurture relationships.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new employer.

• Recruited and interviewed athletes for athletic team positions
• Paired individuals with team members to achieve best fit for athletic and academic programs.
• Built trust with athletes and school staff by being courteous, respectful, responsible and professional at all times.
• Facilitated learning of various self-enrichment topics and routines through detailed instruction.
• Advised athletes on selecting and developing effective and successful study habits in correlation with successful athletic activities.
• Met needs of different athletes by adapting coaching materials and methods.
• Observed athletes to assess abilities, interests and learning objectives for personalized instruction.
• Conducted classes and workshops for athletes on special topics of interest.
• Provided feedback, guidance and support to athletes on participation and performance.
• Worked closely with athletes and parents to increase positive feedback from parents and boost overall athletes success.
• Monitored athletes progress and provided individualized instruction to meet student needs and goals.
• Created interactive activities to engage anthletes and maximize learning.
• Assisted athletes in developing self-advocacy and support skills.
• Helped athletes set and achieve health and wellness goals.
• Supported athletes in identifying, setting and achieving personal goals.

Elementary/ Middle School Education with a Mathematics Minor

Wisconsin Realtors Association licensed Realtor