N.S. SABADINI
Lake Mary,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
SENIOR PROCESS EXECUTIVE
Infosys BPM Limited
05.2019 - 06.2023
- Handled Europe customers of HONEYWELL and Business team
- Managed all business processes of client (Orders/Repairs Cycle) in Supply Chain Management
- Ensure all queries are addressed, and that client relationships are maintained. Responsible for identifying, documenting and materializing Business Improvements for assigned clients
- Platform integrated with Salesforce: customer relationship management (CRM) that gives ability to businesses connect and get more information about customer base
- Worked with SAP tooling includes Z-tasking/ T-Codes for Order Entry
ASSOCIATE- CS INTERNET
Sutherland Global service
09.2017 - 01.2019
- Handled Live Chats & E-mails
- Critical role in delivering timely, accurate, and professional customer service to Amazon customers, helping solve problems such as: locating a package; connecting an Echo to a Fire TV; returning an item; or assisting a delivery driver to get a package to a customer on time.
Education
B.E - ECE
Prince Dr. K.Vasudevan College of Engineering And Technology, Anna University
01.2017
Skills
- Relationship Building
- Supply Chain Management
- Service call management / Customer Relations
- Order Processing
- Customer Relationship Management (CRM)
Training And Workshop
- Undergone implant training on topic PCB (printed circuit board) designing and on topic Embedded System and Workshop on Android
- Industrial visit to Power Tech Pvt Ltd and to C-DAC (Centre for Development of Advanced Computing) at Hyderabad
Projects
- Cursor control using Eyeball movement with Raspberry Pi,
The idea of eye controls is great use to the handicapped and disabled. Moreover, to those are needed to operate computers without hand, this one is most useful those can operate cursor by movement of eye.
In this project Camera is capturing the image of eye movement and the different variation on pupil position get different movement of cursor. The implementation process for Pupil detection using Raspberry pi and the Raspbian OS installed on raspberry pi.
- Darkness detector is simply an LDR (Light Dependent Resistor) interfaced square wave generator. In this project the square wave generator is developed as a 555 Timer IC based ASTABLE MULTIVIBRATOR.
An LDR changes its resistance value depending on the amount of light it receives. The more light means less resistance, the less light means more resistance. When the LDR receives light, there is a low voltage at the base pin of the transistor.
Timeline
SENIOR PROCESS EXECUTIVE
Infosys BPM Limited
05.2019 - 06.2023
ASSOCIATE- CS INTERNET
Sutherland Global service
09.2017 - 01.2019
B.E - ECE
Prince Dr. K.Vasudevan College of Engineering And Technology, Anna University
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