Noeli Salinas
Round Lake,IL
Summary
Proven track record in enhancing departmental performance and ensuring compliance with Federal Regulations at VW Credit. Adept at relationship building and analytical thinking, I excel in streamlining payment operations and fostering professional development. Achieved significant improvements in dealer support and funding audit processes, demonstrating exceptional organizational skills and attention to detail.
Overview
9
9
years of professional experience
Work History
Dealer Support Analyst
VW Credit, Inc
Libertyville, IL
09.2018 - 05.2022
- Facilitated VIN changes and flat cancel accounts
- Delivered prompt responses to dealer bonus queries
- Handled requests to address gaps in dealer bonus compensations
- Handled escalated research with Business Development Managers
- Processed adjustments based on reserve request findings
- Coordinate with Sales Operations on complex cases.
Funding Auditor
VW Credit
06.2014 - 09.2018
- Reviewed contract terms for compliance with Federal Regulations
- Ensured prompt responses to dealer inquiries
- Partnered with dealers to ensure errors were swiftly corrected
- Conducted timely audits of funding agreements
- Engaged in Mentor and Mentee program to foster professional development
- Managed leadership projects in the E.R.G
- Facilitated employee involvement in activities
- Achieve time-sensitive targets enhancing departmental performance
Payroll Clerk
Robert Half
10.2013 - 01.2014
- Ensure timely processing of garnishment entries
- Managed submission of A/P requests ensuring streamlined payment operations
- Handled transactions involving payment cancellations
Accounts Receivable
City of Highland Park
06.2013 - 10.2013
- Analyzing customer accounts and generating monthly statements of account activity.
- Posting customer payments by recording cash, checks and credit card transactions.
- Maintaining accurate records of invoices, debits and credits.
- Ensuring timely collection of outstanding balances from customers.
Receptionist
Learning Resources
04.2013 - 06.2013
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Education
GED -
College of Lake Country
01.2011
Bachelor of Science - Nursing
Chamberlain College of Nursing
Addison, ILSkills
- Knowledge of handling payouts
- Hand-Eye Coordination
- Teamwork and Collaboration
- Organizational Skills
- Analytical Thinking
- Effective conflict resolution skills
- Self Motivation
- Attention to Detail
- Relationship Building
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Dealer Support Analyst
VW Credit, Inc
09.2018 - 05.2022
Funding Auditor
VW Credit
06.2014 - 09.2018
Payroll Clerk
Robert Half
10.2013 - 01.2014
Accounts Receivable
City of Highland Park
06.2013 - 10.2013
Receptionist
Learning Resources
04.2013 - 06.2013
GED -
College of Lake Country
Bachelor of Science - Nursing
Chamberlain College of Nursing
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