
Performance-driven Sales & Operations Leader with 15+ years of experience directing multi-unit retail operations generating $8M–$9M in annual revenue. Proven ability to drive 12–30% year-over-year growth through structured promotional execution, upsell optimization, and team-based sales incentives. Recognized for Top District sales rankings and consistent performance in competitive, bonus-driven environments.
Directed operations across multiple high-volume retail units averaging $25K+ daily sales ($8M–$9M annually).
Led and developed 18+ employees with full hiring, termination, and performance authority.
Reengineered promotional quota structure from daily targets to weekly forecasting model, increasing bundle sales from 70/week to 100+ per week (~40% lift).
Drove 12–15% inside sales growth during promotional cycles through structured upsell coaching.
Ranked Top 10% district-wide during promotional campaigns.
Achieved Top District performance in volume-based vendor competitions (Red Bull, Marlboro, Celsius).
Owned labor budgets, KPI tracking, scheduling, and margin oversight.
Earned performance-based bonus compensation tied to revenue growth.
Directed operations across 9 locations with full P&L and executive oversight.
Generated 12–30% year-over-year revenue growth through project-based operational redesign and marketing initiatives.
Designed and implemented store-level marketing campaigns to increase customer engagement and sales conversion.
Standardized workflows to improve team productivity and customer experience.
Held full authority over hiring, performance management, and strategic execution.
Managed estimated $5M–$8M annual revenue portfolio.
Budgeting
Client Relationships
Communication skills
Delegating Tasks
Leadership
Multitasking
Organizational Skills
Strategic Planning
Team Building
Operational efficiency management
Customer relationship management
Project management