Neil Sinclair
Regional Manager
Kyle,TX
Summary
Over 10 years of experience in operations management. Skilled in training, team collaboration, and inventory control. Experienced in facilitating training sessions and enhancing operational processes. Implemented systematic inventory control processes in a few months.
Customer-oriented General Manager with 18 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
General Manager
Circle K
07.2022 - 07.2025
- Enhanced operational processes through targeted training initiatives, significantly improving team performance and collaboration.
- Implemented a systematic inventory control process, ensuring the store remained fully stocked and organized, enhancing operational flow within 2 months.
- Administered an operational system that enhanced store asset maintenance, resulting in a 30% reduction in downtime within 6 months by implementing proactive measures.
- Enhanced customer satisfaction through targeted coaching initiatives, effectively addressing client needs and improving service quality.
- Led the development of meeting agendas that fostered open communication, significantly improving team collaboration and project execution timelines.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Area Manager of Operations
Steadfast Staffing Solutions
08.2007 - 05.2022
- Streamlined project processes by addressing bottlenecks, resulting in improved team performance and timely project completion without compromising quality.
- Reduced project delays by 30% within 6 months by implementing a robust action item tracking system that ensured timely follow-ups.
- Enhanced team collaboration by monitoring project execution through Asana, leading to improved project updates and a 25% increase in task completion rates within 6 months.
- Fostered a collaborative environment by leading team workshops, significantly improving creativity and morale, which enhanced overall project outcomes.
- Steadfast Staffing Solutions is a multi-entity management company providing staffing, operational oversight, and business support for affiliated ventures in hospitality, retail, and alcohol distribution, including Glo Hookah Lounge, Uncle Lucky’s Corporation LLC, and Lubbock Liquor LLC.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Reduced operational costs with thorough budget analysis and strategic resource allocation.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
Education
Bachelor of Arts - Fine Arts
Texas Tech University
Lubbock, TX08-2014
Associate of Science - Business Administration
South Plains College
Levelland, TX08-2011
Skills
Budgeting
Certification
TACB Certification
AWARDS & SCHOLARSHIPS
James Douglas Allan Painting Scholarship, School of Art Texas Tech University, 08/2013, Tom H. Dieckow Painting Endowed Scholarship, School of Art Texas Tech University, 08/2013
Community Service
Community Baptist Church, College Ministry Leader, Lubbock, TX, 2007-09, 2009-08, Led college student programs including weekly group sessions, events, and mentorship., Organized spiritual and community activities to support social connection and personal growth.
Timeline
General Manager
Circle K
07.2022 - 07.2025
Area Manager of Operations
Steadfast Staffing Solutions
08.2007 - 05.2022
Bachelor of Arts - Fine Arts
Texas Tech University
Associate of Science - Business Administration
South Plains College