NTABANA PEACE MUGENI
Data Analyst
Phoenix,AZ
Summary
Data analysis professional prepared to deliver impactful insights and drive business decisions. Adept in data visualization, statistical analysis, and database management, with strong focus on teamwork and adaptability. Known for reliability, analytical thinking, and results-driven approach. Skilled in Python, SQL, and Excel, ensuring robust data solutions and strategic recommendations.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Logistics Coordinator
Amazon
01.2023 - Current
- Collected KPIs and executed ETL processes on employee performance data, developing dashboards that informed management reviews and contributed to reduced call handling times.
- Delivered training sessions on Power BI and Excel to management, enhancing adoption of dashboards and data analysis tools.
- Provided on-call operational support to Amazon stakeholders, updating routes and resolving disruptions in real time while managing 50 calls per day.
Continuous Improvement Specialist
Orthman Manufacturing
05.2022 - 11.2022
- Developed Excel-based reporting systems and performance dashboards for tracking inventory usage, production timelines, and operational KPIs, contributing to reduced production delays and enhanced workflow efficiency.
- Executed data quality checks and collaborated with Operations and Engineering teams to ensure accurate reporting, translating process data into actionable insights for informed decision-making.
- Led continuous improvement initiatives targeting waste reduction and operational efficiency.
- Developed and implemented process mapping tools to streamline workflows across departments.
- Facilitated cross-functional teams to identify bottlenecks and drive effective solutions.
IT Technical Support Specialist
Lindsay Manufacturing
05.2021 - 08.2021
- Diagnosed and resolved application and system issues, providing technical support for enterprise users and field-based applications.
- Maintained and documented knowledge bases and support metrics, streamlining ticket resolution and improving onboarding processes.
- Supported business systems, managed subscriptions, and performed account maintenance, enhancing user experience through effective technical support.
Physics Teacher's Assistant
University of Nebraska-Lincoln
01.2019 - 04.2021
- Facilitated study groups and tutoring sessions to enhance student comprehension of complex physics concepts.
- Collaborated with faculty to evaluate student performance and provide constructive feedback on assignments.
- Worked closely with lead teacher to identify areas of improvement within course content, leading to the implementation of necessary revisions.
Education
M.Sc. - Management Information Systems
University of Arizona
Tucson, AZ05-2027
B.Sc. - Integrated Science
University of Nebraska–Lincoln
Lincoln, NE01-2022
Skills
- Power BI, SQL, Excel, Tableau
- Problem-solving
- Decision-making
- Customer support
Certification
Data Analytics Certificate – Springboard
Timeline
Logistics Coordinator
Amazon
01.2023 - Current
Continuous Improvement Specialist
Orthman Manufacturing
05.2022 - 11.2022
IT Technical Support Specialist
Lindsay Manufacturing
05.2021 - 08.2021
Physics Teacher's Assistant
University of Nebraska-Lincoln
01.2019 - 04.2021
M.Sc. - Management Information Systems
University of Arizona
B.Sc. - Integrated Science
University of Nebraska–Lincoln