N'Tashia Davis
West Carrollton,Ohio
Summary
Address:
Phone:
Email:
I am an efficient customer- focused professional seeking an opportunity where I can use my
excellent customer service skills, outstanding communication skills and knowledge. I pride
myself on being energetic, outgoing and highly motivated induvial that stives for success in all
aspects. I am seeking a position that allows me to make full use of my expertise in building
customer relations.
CV The Flyght Academy
Overview
11
11
years of professional experience
Work History
Clinic Manager
Equitas Health
Dayton, OH
10.2021 - Current
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Built relationships with physicians to create a healthy work environment
- Supervised team of 7 clinical staff and 6 medical providers
- Order medical and clinical supplies on the monthly basis
- keep track of the clinic cash deposits
- Interview and hire new staff
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
Administrative Assistant
The Flyght Academy
Trotwood, Ohio
04.2021 - 10.2021
- Scheduling travel
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Managing calendars
- Organizing paperwork for our basketball team
- Creating PDF documents and schedules
- Setting up site visits for different campuses
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Concierge/ Leasing Agent
Denizen Management
11.2020 - 05.2021
- Answer calls
- Responded to messages and inquiries from varies parties
- Handling the collection of rent payments, security deposits and application fees
- Set up maintenance request
- Followed up with potential tenants
- Performed background, credit checks and other responsibilities to see if a prospective renter is qualified
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Prepare leasing documents using property standards and regulations
- Built a good rapport with current tenants to give them personalized service
Patient Access Specialist
Miami Valley Hospital
12.2014 - 09.2020
- Perform patient pre-admission and admission activates
- Collect and validate patient demographic and insurance information
- Obtain health, financial and religious information from patient at the time of admission
- Prepare patient ID band
- Schedule and reschedule appointments
Dunbar High School, High School Diploma
01.2006 - 01.2009
Education
Management - Human Resources Management
Clark State Community College
Springfield, OHHigh School Diploma -
Dunbar High School
Dayton, OH05.2009
Skills
- Attention to detail
- Active listening Skills
- Positive attitude
- Eager to learn
- Time management
- Improving customer experience
- Passionate about quality of work
- Excellent interpersonal skills
- Patience
- Fast learner
- Friendly and easy to get along with
- Critical thinking
Timeline
Clinic Manager
Equitas Health
10.2021 - Current
Administrative Assistant
The Flyght Academy
04.2021 - 10.2021
Concierge/ Leasing Agent
Denizen Management
11.2020 - 05.2021
Patient Access Specialist
Miami Valley Hospital
12.2014 - 09.2020
Dunbar High School, High School Diploma
01.2006 - 01.2009
Management - Human Resources Management
Clark State Community College
High School Diploma -
Dunbar High School
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