Licensed Nursing Home Administrator bringing 3 years of progressive healthcare experience. Adept at maximizing occupancy, streamlining operations and improving profits to meet demanding business objectives. Knowledgeable about industry standards and best practices.
Overview
24
24
years of professional experience
Work History
Licensed Nursing Home Administrator
Alliance Health at Maples
Wrentham
09.2022 - Current
Maintained compliance with statutory, regulatory, state and federal guidelines for benefits and developed appropriate procedures to meet nursing home objectives.
Followed up with Medicare and Medicaid intermediaries to verify cost report submissions.
Discussed resident census data and admissions and discharge information in department-head meetings.
Guided and mentored 170 employees in 144 bed facility while overseeing daily administrative tasks.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Maintained compliance with Centers for Medicare and Medicaid Services (CMS) requirements, submitting payroll-based journal (PBJ) reports and re-evaluation reports for continued participation in Medicare and Medicaid programs.
Oversaw financial transactions and management functions, strategically managing almost $ 20M operating budget.
Licensed Nursing Home Administrator
Alliance Health at Devereux
Marblehead
06.2022 - 08.2022
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Managed operations at 64-bed facility.
Maintained compliance with statutory, regulatory, state and federal guidelines for benefits and developed appropriate procedures to meet nursing home objectives.
Generated and reviewed incident reports and employee write-ups to pursue appropriate corrective action plans.
Administrator in Training (AIT)
Alliance Health at Marina Bay
08.2021 - 02.2022
Participated in leadership team meetings and other operational meetings and training
Attended QAPI meetings, learnt about supply ordering, invoice processing, survey preparations, plan of correction process and reporting to the Department of Public Health
Participated in the operations of a one sixty-seven bed (167) facility that offers medical, health, psycho-social, rehabilitation and personal care services to individuals on a post-acute or long-term basis
Performed life safety and environment assessments
Worked closely with maintenance personnel to identify maintenance needs throughout the facility and perform repairs where needed
Oversee nursing, dietary, social services, admissions, human resources, business office, activities, housekeeping, laundry, maintenance and rehab departments that total over two hundred employees
Worked with Admissions Coordinator and Social Service Coordinator by: attending family meetings, attending Medicare coverage meetings, and observing admission and discharge planning
Worked with Certified Dietary Manager and Registered Dietitian by: observing food delivery, placing orders and budgetary requirements, storage, adaptive feeding and preparation, discussing therapeutic diet needs and making kitchen/pantry rounds
Worked with the Rehabilitation department by observing Resident care and treatment sessions, attended case management meetings to review resident progress and spent time with each discipline to learn a general overview of Physical Therapy, Occupational Therapy, and Speech Language Pathology with an overview of scheduling, rehab specific documentation and billing in the Outpatient clinic
Worked with Human Resources director on new hire orientation, overview of payroll system and preparing documents for new employees as well as employee reviews and regulatory requirements.
Certified Nursing Assistant
K&K Healthcare
Brockton
05.2021 - 07.2021
Completed Home Health Aide Training and 75-hour requirement of training
Certified with the Red Cross and worked with several patients with several ailments including Parkinson's and ALS while providing one to one care.
Business Analyst
Eastern Nazarene College
Quincy
05.2020 - 05.2021
Supported school clinic of 700 students with acquisition, implementation of CareEvolve, CoVerified and AppointmentPlus applications for COVID-19 Testing.
Provided technical support to 700 students as they reported their Covid symptoms on applications
Supported implementation of recruitment and job boards software (Handshake, EVERFI) as well as represented IT department in acquisition.
Utilized data visualization techniques to present and explain complex data sets.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Generated ad-hoc reports to evaluate specific business requirements.
Collaborated with stakeholders to identify business needs and data sources.
Implemented business intelligence solutions to increase operational efficiency.
Manager, Business Intelligence
Central Bank of Uganda
Kampala
05.2008 - 08.2019
Assigned to head a team of Business Intelligence Analysts in the Business Automation Department
Led the acquisition, implementation and automation of Bank wide Oracle ERP suite projects
Served as liaison between the Bank and external consultants on several projects
Trained Bank staff on Oracle ERP suite and documented system user guides
Authored system and project documentation for the Oracle ERP Suite implementations.
Implemented business intelligence solutions to increase operational efficiency.
Generated standard and custom reports to provide insights into business performance.
Provided technical support for troubleshooting analytics and reporting issues.
Developed and maintained data warehouses and data marts to support business operations.
Generated ad-hoc reports to evaluate specific business requirements.
Programmer/Developer
Bank of Uganda
Kampala
11.2000 - 05.2008
Lead developer on the procured off-the-shelf systems to ensure seamless transition from the legacy systems
Authored system and project documentation, standard operating procedures for the newly implemented systems.
Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Developed in-house applications designed for company needs.
Worked with analysts to prepare test plans and assess test data.
Debugged problems caused by hardware, operating systems software, application programs and network failures.
Analyzed, reviewed and revised programs to increase operating efficiency.
Education
Doctor of Education in Leadership - Education Administration
Trevecca Nazarene University
Nashville, TN
09.2024
Master of Science - Management
Eastern Nazarene College
Quincy, MA
05.2021
Bachelor of Science - Computer Science
Africa Nazarene University
Nairobi, Kenya
11.2000
Skills
Quality Improvement
Project Oversight
Operations Management
Healthcare administration
Business Development
Accreditation Coordination
Organizational Leadership
Personnel Management
Performance Improvement
Budget Development
Employee Recruitment and Hiring
Employee Work Scheduling
Risk Management
Employee Supervision
Information Systems Development
HIPAA Guidelines
Healthcare Delivery
Teamwork and Collaboration
Timeline
Licensed Nursing Home Administrator
Alliance Health at Maples
09.2022 - Current
Licensed Nursing Home Administrator
Alliance Health at Devereux
06.2022 - 08.2022
Administrator in Training (AIT)
Alliance Health at Marina Bay
08.2021 - 02.2022
Certified Nursing Assistant
K&K Healthcare
05.2021 - 07.2021
Business Analyst
Eastern Nazarene College
05.2020 - 05.2021
Manager, Business Intelligence
Central Bank of Uganda
05.2008 - 08.2019
Programmer/Developer
Bank of Uganda
11.2000 - 05.2008
Doctor of Education in Leadership - Education Administration