NU-JULIE TRAN
Marrero,LA
Summary
Experienced Claim Clerk seeking a full-time position that allows the utilization of skills while offering growth potential and opportunities for career development. With a proven track record in efficiently processing claims and providing exceptional customer service, adept at accurately assessing and evaluating claims, ensuring timely resolution. Detail-oriented and highly organized, excels in maintaining accurate records and documentation while effectively communicating with clients and colleagues. Committed to delivering high-quality work, eager to contribute expertise to a dynamic organization that values professionalism and excellence in the insurance industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Environmental Adjuster
Worley-Columbia Gas Leak
09.2018 - 12.2018
Nail Technician
Beyond Nails
01.2018 - 09.2018
Total Loss Claim Adjuster
Worley-State Farm
West Lafayette, IN
09.2017 - 10.2017
- Analyze details of claim to yield a settlement figure and contact customers in a high-volume call center to process the payment in a timely and consistent manner
- Negotiate with dissatisfied claims customers in a professional setting and approve payment within given authority
- Verify that claims are valid, settlement follow the company's protocols, and daily goals of settlement are attained
Owner and Operator
The Hair Retreat
05.2013 - 08.2017
- Independently own and operate beauty and services, as well as assess and hire members of staff to establish a productive and well-balanced workplace
- Manage and collaborate with employees to build and maintain clientele, ensure proper regulatory standards are met and maintained, and analyze and uphold business revenue
Manager/Technician
Nails Etc.
01.2009 - 05.2013
- Manage daily operations of a nails and aesthetics salon
- Hire and train staff
- Handles employee's payroll and daily work schedules
Education
Winter Haven, FL
12.2018
Columbia
12.2018
08.2017
05.2013
Skills
- MS Work Excel
- Strong interpersonal and communication skill
- Time management
- Multi-tasking
- Conflict resolution
- Problem solving
- Process and apply new skills and concepts quickly
- Customer service
- Team collaboration
- Multitasking and organization
- Verbal and written communication
Education Licensures Certifications
LA, TX, FL, OK, MI, SC, NC, MN, MS, NH, OR, GA, AL, KY, AR, IN, AK, NICTA Certification, State Farm Certification in Auto and Fire/Property, TWIA Certification, Liberty Mutual Certification, Louisiana Citizen Certification, USAA Certification
Certification
- Area of certification
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Environmental Adjuster
Worley-Columbia Gas Leak
09.2018 - 12.2018
Nail Technician
Beyond Nails
01.2018 - 09.2018
Total Loss Claim Adjuster
Worley-State Farm
09.2017 - 10.2017
Owner and Operator
The Hair Retreat
05.2013 - 08.2017
Manager/Technician
Nails Etc.
01.2009 - 05.2013