NU-UMAN SURAJ
Woodbridge,USA
Summary
Accomplished, driven and educated administrative and consulting professional with notable experience working in environments requiring detail, strong organizational, leadership and interpersonal skills. Outstanding written and oral communication and presentation skills. Highly organized, detail oriented and able to effectively manage critical projects while delivering the highest quality client service possible. Mastery of several office software suites, including Microsoft Office (Word, Excel, and Power Point).
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
05.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Security Operations Center Analyst
Tek Community Consulting
03.2022 - Current
- Contributed to the development of organizational policies related to cybersecurity best practices, increasing overall network resilience against threats.
- Analyzed large volumes of data from various sources to identify patterns indicative of potential cyberattacks or intrusion attempts.
- Supported continuous improvement initiatives within the Security Operations Center by actively participating in process reviews and suggesting enhancements where applicable.
- Coordinated incident response efforts with other departments, promoting cross-functional collaboration during crisis situations.
- Proactively monitored worldwide threat intelligence feeds to stay abreast of emerging risks that could potentially impact the organization''s security posture.
- Participated in regular audits to assess compliance with regulatory requirements and internal policies related to information security standards.
- Conducted thorough investigations of security incidents, identifying root causes and recommending corrective actions.
- Conducted security audits to identify vulnerabilities.
Supervisor
Rahama Tropical Market & Cuisine
11.2021 - 06.2024
- Lead ongoing reviews of business processes and develop optimization strategies
- Oversee daily operations of the grocery store, including inventory management, stocking, and merchandising
- Train and supervise grocery store staff, ensuring adherence to company policies and procedures
- Monitor and maintain cleanliness and organization of the store, including aisles, shelves, and storage areas
- Manage customer service activities, addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Implement and enforce safety protocols to ensure a safe working environment for employees and customers
- Collaborate with management to develop and implement strategies for increasing sales and profitability
- Conduct regular inspections of perishable items to ensure freshness and compliance with quality standards
- Analyze sales trends and customer preferences to optimize product selection and placement
Library Assistant
University of Ghana
09.2019 - 08.2020
- Provided reference and reader's advisory services to library patrons
- Assisted in the cataloging of new books and materials
- Organized shelves, book displays, and other library areas according to established guidelines
- Processed interlibrary loan requests for patrons
- Performed basic computer troubleshooting and maintenance tasks
- Developed programs to promote literacy and community involvement with the library
- Maintained accurate records of circulation activities including check-ins and outs and overdue items
- Reviewed and ensured data integrity and accuracy
Education
Bachelor Of Arts - Information Studies & Sociology
University of Ghana
Legon07.2019
Skills
- Network and Security
- Requirements Gathering & Analysis
- User Acceptance Testing (UAT)
- Project Management
- Enterprise Implementations
- KPI Dashboards & Scorecards
- Data Mining & Analytics
- Risk Management
- SAP/SAS Solutions
- MS office suite
- Power Point
- Visio
- Word
- SharePoint
- Excel
- ServiceNow
- UNIX
- Linux
- Office365
- Windows
- Cloud Platforms
Skills
Network and Security, Requirements Gathering & Analysis, User Acceptance Testing (UAT), Project Management, Enterprise Implementations, KPI Dashboards & Scorecards, Data Mining & Analytics, Risk Management, SAP/SAS Solutions, MS office suite, Power Point, Visio, Word, SharePoint, Excel, ServiceNow, UNIX, Linux, Office365, Windows, Cloud Platforms
Certification
CompTIA Security Plus, 05/23
- Security Officer Certification (SOC) - National Association of Safety Professionals.
- CPR/AED Certification
- First Aid Certification
Summaryofqualification
Accomplished, driven and educated administrative and consulting professional with notable experience working in environments requiring detail, strong organizational, leadership and interpersonal skills. Outstanding written and oral communication and presentation skills. Highly organized, detail oriented and able to effectively manage critical projects while delivering the highest quality client service possible. Mastery of several office software suites, including Microsoft Office (Word, Excel, and Power Point).
Languages
English
Professional Working
Arabic
Professional Working
Hausa
Professional Working
Ghanaian language
Professional Working
Timeline
Security Officer
Securitas Security Services USA
05.2024 - Current
Security Operations Center Analyst
Tek Community Consulting
03.2022 - Current
Supervisor
Rahama Tropical Market & Cuisine
11.2021 - 06.2024
Library Assistant
University of Ghana
09.2019 - 08.2020
Bachelor Of Arts - Information Studies & Sociology
University of Ghana
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