
Optimized the existing intelligent customer system by refining prompt engineering and enhancing fault analysis accuracy using Deepseek LLM.
Automated repair ticket generation and resource delivery, streamlining post-diagnosis workflows and improving service efficiency.
Conducted performance tuning and iterative testing, strengthening practical experience in LLM applications and real-world AI solution deployment.
Developed an AI-powered customer service system using Deepseek LLM and LangGraph to automate contract inquiries and fault reporting, reducing manual processing time.
Utilized Python and VSCode for model integration and dialogue flow design, enhancing system responsiveness and user experience.